Laundry Attendant – Linen Care & Fabric Presentation Specialist at InterContinental Residences Dubai Business Bay (United Arab Emirates) Dubai

At InterContinental Hotels & Resorts Residences Dubai Business Bay, we are
seeking a Laundry Attendant to support exceptional garment and linen care
standards that ensure guest comfort, presentation, and operational excellence
across the property.

This role is designed for a detail-oriented, hands-on, and quality-driven
professional who takes pride in maintaining the highest standards of
cleanliness, fabric care, and presentation—ensuring every linen item and guest
garment reflects the luxury experience we deliver.

This is more than a traditional laundry role.

InterContinental Residences Dubai Business Bay represents refined residential
luxury, where every detail matters.
As a Laundry Attendant, you play a critical role behind the scenes by ensuring
linens, uniforms, and guest laundry are processed with precision, care, and
efficiency.

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Why This Role Matters

Laundry operations are essential to the guest experience.

As a Laundry Attendant, you are responsible for ensuring all hotel linen,
uniforms, and guest garments are cleaned, pressed, sorted, and delivered to the
highest quality standards.

You will support the Laundry Supervisor in maintaining operational efficiency
and consistency across laundry services.

This role directly contributes to guest satisfaction, brand presentation, and
operational excellence.

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Be the Quality Behind the Comfort

You will handle linen and garment care with precision, ensuring every item is
clean, fresh, well-presented, and delivered on time.

From operating laundry equipment to inspecting finished items for quality, every
task you complete contributes to a seamless luxury guest experience.

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What We’ll Support You to Do

• Deliver Laundry Excellence: Maintain the highest standards of linen and
garment processing
• Support Guest Comfort: Ensure timely and accurate handling of guest laundry
requests
• Contribute to Operational Efficiency: Support smooth daily laundry operations
• Maintain Quality Standards: Ensure all items meet presentation and hygiene
requirements

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The Gig

Reporting to the Laundry Supervisor, the Laundry Attendant supports daily
laundry operations at InterContinental Residences Dubai Business Bay.

The Opportunity

Be part of delivering luxury residential hospitality standards through
exceptional linen and garment care

The Strategy

Maintain consistency, efficiency, and attention to detail in all laundry
processes

The Impact

Ensure every linen item and garment enhances the guest experience

You will be responsible for sorting, washing, drying, pressing, folding, and
distributing linen and garments while maintaining cleanliness and operational
standards within the laundry area.

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Stay Human

At InterContinental, every detail matters.

This role is about more than processing laundry—it is about creating comfort,
care, and confidence through exceptional presentation and quality.

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Your Day-to-Day

No two days are the same; your responsibilities will include, but are not
limited to:

Laundry Operations

• Sort linens, uniforms, and guest garments according to fabric type and washing
requirements
• Operate washing machines, dryers, and pressing equipment safely and
efficiently
• Fold, press, and prepare items according to hotel presentation standards
• Ensure proper handling of delicate fabrics and special garment care
requirements

Guest Laundry Services

• Process guest laundry requests accurately and promptly
• Ensure timely delivery of guest garments
• Handle guest items with professionalism and care
• Report discrepancies or damaged items immediately

Linen & Uniform Management

• Assist with linen sorting, distribution, and storage
• Support uniform issuance and collection procedures
• Monitor stock levels of linen and laundry supplies
• Maintain proper organisation of laundry inventory

Quality Assurance

• Inspect cleaned items for stains, damage, or imperfections
• Reprocess items that do not meet quality standards
• Ensure all items are fresh, clean, and properly finished

Operational Support

• Maintain cleanliness and organisation of laundry areas
• Report equipment issues to the Laundry Supervisor
• Follow daily production schedules and priorities
• Support team members during peak operational periods

Health, Safety & Compliance

• Follow health, hygiene, and safety procedures
• Use laundry chemicals and equipment correctly
• Adhere to hotel operational standards and policies
• Ensure compliance with brand and safety regulations

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What Success Looks Like

• Consistently high-quality linen and garment presentation
• Efficient completion of assigned laundry tasks
• Timely delivery of guest laundry requests
• Strong teamwork and operational reliability
• Compliance with safety and hygiene standards
• Positive guest satisfaction related to linen and garment quality

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Who This Role Is Perfect For

• Detail-oriented and hands-on individual
• Quality-focused with strong organisational skills
• Reliable and hardworking team player
• Able to work efficiently in a fast-paced environment
• Committed to maintaining high operational standards
• Takes pride in cleanliness, care, and presentation

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What We Need From You

Ideally, you bring some (or all) of the following:

Education

• Basic education required
• Laundry or hospitality training is an advantage

Experience

• Previous laundry or housekeeping experience preferred
• Experience in hotels, serviced residences, or commercial laundry operations is
an advantage
• Familiarity with laundry machinery and fabric care procedures beneficial
• GCC/Dubai experience is a plus

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Personal Attributes

• Strong attention to detail
• Positive and service-oriented attitude
• Good teamwork and communication skills
• Reliable and disciplined
• Physically fit and able to perform manual tasks
• Ability to work efficiently under pressure
• Commitment to quality and consistency

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What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary
that rewards all your hard work to a wide range of benefits designed to help you
live your best work life. These include a full uniform, generous room discounts,
and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate
differences and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to all applicants and
employees regardless of race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming
different backgrounds, experiences, and perspectives. At IHG, we give every
member of our team the room they need to belong, grow, and make a difference in
a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of
work. Through our myWellbeing framework, we’re committed to supporting wellbeing
across your health, lifestyle, and workplace.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy,
leadership, and passion for people, we’d still love to hear from you.

Join us and be part of shaping distinctive hospitality experiences in
Dubai—where your ideas, personality, and expertise help define how guests
connect, unwind, and remember us.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re
here to deliver True Hospitality for Good. Making our guests and colleagues feel
welcome, cared for, recognised and respected – wherever they are in the world.
Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels
& Resorts has pioneered international travel since the 1940s, we are passionate
about sharing our renowned international know-how and cultural wisdom in truly
impressive surroundings. We all take great pride in being genuine ambassadors of
the InterContinental®️ brand and to be part of the brand you will have a thirst
for travel, passion for culture and appreciation for diversity. We create
inspiring experiences for those seeking a richer perspective on the world. If
you’d like to embrace a world of opportunities, we’d like to welcome you to the
world’s most international luxury hotel brand.

Responsible for sorting, washing, drying, pressing, and distributing hotel linens, uniforms, and guest garments to luxury standards. Ensures operational efficiency and quality control within the laundry area to enhance the guest experience.

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