Admin Cum Tele Sales (United Arab Emirates) Dubai

TestHiring

Summary:
The Tele Sales Cum Admin Executive at ECOWIDE GENERAL TRADING LLC plays a pivotal role in driving customer engagement and supporting operational efficiency across the UAE market. This dual-role position combines proactive sales outreach with essential administrative support, ensuring seamless customer interactions and accurate record-keeping. The ideal candidate will serve as a key point of contact for clients, contributing to business growth through effective communication, relationship building, and timely order processing. The role is crucial in maintaining high customer satisfaction, supporting sales targets, and ensuring smooth internal coordination.

Responsibilities:
Conduct outbound and inbound sales calls to generate leads and close deals
Respond to customer inquiries professionally in both English and Arabic
Maintain and update customer databases, sales records, and documentation
Prepare quotations, invoices, and basic performance reports
Coordinate with sales and logistics teams for timely order processing
Follow up with clients to ensure satisfaction and encourage repeat business
Perform basic office administrative tasks, including filing, data entry, and document management

Requirements
Requirements:
Prior experience in tele sales, telemarketing, customer service, or administrative roles in the UAE (preferred)
Fluency in both English and Arabic (written and spoken)
Strong communication, negotiation, and closing skills
Ability to multitask effectively between sales and administrative duties
Target-oriented mindset with a confident and positive attitude
Professional handling of customer objections and concerns
Basic computer proficiency (MS Office; CRM systems preferred)
Strong organizational and time-management skills
Candidates currently residing in the UAE will be given preference
Salary & Benefits:
Monthly salary: AED ${salarymin} – AED ${salarymax} (based on experience and performance)
Attractive commission structure and performance incentives
Employment visa provided
Medical insurance and annual leave as per UAE Labor Law
Career growth opportunities within the company
Supportive work environment with ongoing training

The role involves conducting outbound and inbound sales calls to generate leads and close deals while managing customer inquiries. Additionally, the executive provides administrative support through record-keeping, invoicing, and coordinating with logistics teams.

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