Kaizen SGM (Saudi Arabia) Jeddah

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.
Financial Job Dimensions Degree of supervision Monthly supervision over GSO projects progressLevel of Authority Full authority over accepting / rejecting ProjectsPurpose of the Job To Manage Guest Service Operations – GSO business projects and ensure its alignment and integration with both the company
direction and SBU strategy, while maintaining all projects compliance with both ICD and Legal guidelines.
Play the role of the GSO Kaizen Representative as a focal point of contact internal, within GSO, and external in front of Kaizen
division consolidating and ensuring integration of Kaizen, TBPs, and QCC proposals / initiativesKey Accountabilities: Description Support GSO to register projects and get BVR approval, flow up on progress and report to
ePMO and GSO Head

Ensure GSO in complying with all Risk Management, ICD, and Legal guidelines
Coordinating GSO internal QCC and TBP events to select GSO representation in the annual
ALJM Kaizen MarathonKey Accountabilities: Performance Indicators Major Activities • 1 Register projects time plan and identifying if it is a strategic or non-strategic project
• 2 Project registration based on BVR, and IRR level (Invest return rate)
• 3 Highlighting and Registering Projects Risks and advise project sponsors to prepare /provide Risk Mitigation plans
• 4 Register Project KPIs (Financial / non-Financial) and the impact of not implementing these KPIs
• 5 Register The Project, time plan, utilization of manpower, members & Sponsor
• 6 Follow up on project progress and justify any time plan changes
• 7 Report GSO Projects progress on weekly basis using Power BI tool and as an analytic tool for dashboard
• 8 Validate with ePMO team the closure of milestones as per the project status /time-plan
• 9 Provide all evidence that supports the project BVR achievement
• 10 Link with EAD and communicate to GSO divisions any new regulations required to be applied by ALJM
• 11 Window role for Kaizen marathon
• 12 Represent in Hoshin alignment within business understanding
• Accepts/reject any project timeline amendment, and/or project BVR/IRR based on ePMO Policy Escalate to GSO head if needed
• Accept/reject any TBP or QCC imitative based policy or based similarity
• Ensure projects are complying with internal policies and /or government regulations if applicable. (i.e. Second cannel
• technician certification)
• 16 Risk mitigation decision with respect to projects and work flow
• 17 Manpower planning and managing manpower budget/OPEX
18 Spending of approved budget with respect tJob Context •The jobholder has direct impact over the SBU projects integration and achievement of long, medium, and short-term strategy
with respect to ALJ Motors strategy
• The jobholder has direct impact over identifying projects risks and ensure mitigation plans are in place as well as ensuring BVR
/IRR of projects are in place and registered in the ePMO system
• The jobholder is considered as the focal point of contact with respect to all Kaizen (TBP, QCC) initiatives that represent the SBU
•The jobholder has direct impact over SBU compliance with Legal, ICD, internal and external rules and regulations through
monitoring and emphasizing on all SBU projects complianceFramework, Boundaries & Decision Making Authority • The jobholder has the freedom to accept/reject projects BVR/IRR based on the guidelines of the ePMO guidelines
• The jobholder as the freedom to accept/reject any changes in the projects timeline based on ePMO guidelines
• The jobholder has shared responsibility to top management to accept/reject, projects /initiatives, not integrated with the
overall annual strategy and/or the initiatives.Organizational / Functional Strategic Focus N/AMinimum Qualifications Bachelor degree, preferable Mechanical EngineeringMinimum Experience 5 – 7 years in business administration, project management, and engineering is preferableJob-Specific Skills Conflict resolution
Time management
Project Management mindset
People ManagementLanguages English / ArabicSpecial Certifications / Membership Project Management Certificate is preferableCompetencies Learns Through Reflection (Middle Management)Fosters Collaboration (Middle Management)Ensures Accountability (Middle Management)Plans & Aligns (Middle Management)Focuses on the customer (Middle Management)Why Work for Us?

With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.

Our values guide the way we work with our business partners, within our communities, and with each other.  

Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

Manage Guest Service Operations (GSO) business projects to ensure alignment with company strategy and compliance with legal and internal guidelines. Act as the focal point for Kaizen initiatives, consolidating TBP and QCC proposals while monitoring project KPIs and risks.

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