AccorHotel
Company Description
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.
Job Description
Duties & Functions:
Handle incoming catering, social, and wedding inquiries and convert them into confirmed business
Proactively upsell menus, venues, AV, décor, and added services to maximize total event revenue
Identify and develop new business opportunities within Arabic-speaking markets and social segments
Build strong relationships with wedding planners, social event planners, and key clients
Negotiate contracts, pricing, and terms in line with hotel strategy and approvals
Achieve individual and team revenue targets
Conduct professional site inspections to convert business
Create proposals and contracts in line with hotel standards
Ensure all event payments, deposits, and guarantees are received as per finance policy
Coordinate and manage social events and weddings, ensuring all client requirements are delivered with precision
Support corporate events when assigned by management
Act as the main point of contact for clients from contract to event day
Coordinate menu tastings and support menu planning with clients and culinary team
Assist clients in coordinating external vendors (florists, furniture, linen, entertainment, etc.)
Prepare floor plans, seating plans, and event coordination materials
Conduct site inspections and planning meetings leading up to events
Meet and greet clients on the day of the event and oversee smooth execution
Conduct proper event handovers to Banquet Operations for flawless delivery
Proactively solve problems onsite to protect guest experience and revenue
Gather client feedback and share insights with CCS leadership
Attend BEO meetings and ensure full operational alignment across Banquets, Culinary, AV, Engineering, Security, and Front Office
Ensure all event details are accurately entered and maintained in Delphi / Amadeus
Prepare and distribute Daily Event Reports to relevant stakeholders
Ensure BEOs, floor plans, and operational notes are complete, accurate, and issued on time
Ensure smooth internal communication between all departments involved in event delivery
File contracts, maintain organized digital and physical files, and ensure timely collection of signatures
Maintain accurate client and event records in all systems
Manage correspondence and CCS-related inquiries professionally and in a timely manner
Compile event data for internal analysis and reporting
Process business-related forms including refunds, complimentary forms, entertainment
vouchers, and expense reports
Ensure full compliance with hotel systems, policies, and procedures
Job-Category: Sales & Marketing
Job Type: Permanent
Job Schedule: Full-Time
Manage incoming catering, social, and wedding inquiries to convert them into confirmed business and maximize event revenue. Coordinate all event logistics from contract signing to execution, ensuring seamless delivery through collaboration with internal departments and external vendors.
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