Head of Operations – Facilities Management (United Arab Emirates) Abu Dhabi

About the Company
A leading UAE-based integrated facilities management organization is expanding its operations across large-scale workforce accommodation and community management projects. The company is known for managing high-volume residential facilities with a strong focus on operational excellence, safety compliance, resident wellbeing, and service efficiency.
With a rapidly growing portfolio across the UAE, the organization delivers end-to-end support services including catering, housekeeping, maintenance, logistics, security, and helpdesk management. The company offers a high-impact environment for operations leaders who thrive in complex, fast-paced environments.
Industry
Facilities Management / Workforce Accommodation / Camp Operations
Employment Type
Full-Time
Job Overview
We are seeking an experienced Head of Operations to oversee large-scale labour accommodation and integrated facilities management operations across the UAE. The role will manage resident communities ranging from 5,000 to 25,000 occupants while ensuring operational efficiency, service quality, safety compliance, and resident satisfaction.
The successful candidate will lead multiple operational departments including Catering, Laundry, Housekeeping, Maintenance, Logistics, Security, Helpdesk, and QHSE functions.
Key Responsibilities
Oversee day-to-day operations of large-scale labour accommodation facilities
Ensure uninterrupted delivery of integrated FM services across all departments
Manage operational teams across Catering, Laundry, Housekeeping, Maintenance, Logistics, Security, Helpdesk, and QHSE
Monitor KPIs, operational performance, and service delivery standards
Prepare operational reports and manage departmental budgets
Drive operational improvements and cost optimization initiatives
Handle crisis management, emergency response, and operational escalations effectively
Ensure compliance with UAE labour accommodation regulations and QHSE standards
Lead large multicultural operational teams across multiple sites
Maintain high standards of hygiene, safety, and resident welfare
Experience
Minimum 10+ years of experience in Facilities Management, Camp Management, or Labour Accommodation Operations
Proven experience managing large-scale workforce accommodation facilities
Strong background in UAE FM operations and integrated services management
Education
Bachelor’s Degree in Facilities Management, Engineering, Hospitality, Business Administration, or related field
Skills Required
Operations Management
Integrated Facilities Management (IFM)
Camp Operations Management
QHSE Compliance
Budget Management
Team Leadership
Vendor & Service Management
Crisis & Emergency Management
KPI Monitoring & Reporting
Cost Optimization
Preferred Candidate Profile
Strong leadership capabilities in large-scale operations
Excellent communication and stakeholder management skills
Highly organized with strong problem-solving ability
Experience handling high-occupancy accommodation facilities preferred
AED 25,000 – AED 30,000 per month

Oversee day-to-day operations of large-scale workforce accommodation facilities, managing resident communities of 5,000 to 25,000 occupants. Lead multiple departments including catering, housekeeping, maintenance, and security to ensure operational efficiency and safety compliance.

We are a job aggregator. All rights belong to the original company or recruiter. We do not claim ownership of any listings.