Executive Assistant Manager – Operations. The Ritz-Carlton Abu Dhabi, Grand Canal (United Arab Emirates) Abu Dhabi

POSITION SUMMARY

Functions as the strategic business leader of the property’s Hotel Operations. 
Areas of responsibility may include Front Office, Business Center,
Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and
Engineering/Maintenance. Position works with direct reports (department heads)
to develop and implement departmental strategies and ensures implementation of
the brand service strategy and brand initiatives.  The position ensures Hotel
Operations meet the brand’s standards, targets customer needs, ensures employee
satisfaction, focuses on growing revenues and maximizes the financial
performance of the department and developing positive owner relations.  Develops
and implements property-wide strategies that deliver products and services to
meet or exceed the needs and expectations of the brand’s target customer and
employees and provides a return on investment. 

 PREFERRED QUALIFICATIONS
 
  Education and Experience
   2-year degree from an accredited university in Business Administration, Hotel
and Restaurant Management, or related major; 4 years experience in the guest    
       services, front desk, housekeeping, sales and marketing, management
operations, or related professional area.

                                                                               
                                                  OR

   4-year bachelor’s degree in Business Administration, Hotel and Restaurant
Management, or related major; 2 years experience in the guest services, front
desk,          housekeeping, sales and marketing, management operations, or
related professional area.

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest stays with
us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of our
guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better than
the next. It is this foundation and our belief that our culture drives success
by which The Ritz Carlton has earned the reputation as a global brand leader in
luxury hospitality. As part of our team, you will learn and exemplify the Gold
Standards, such as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work you do and
who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

Acts as the strategic leader for hotel operations, overseeing departments such as Front Office, Housekeeping, and Food and Beverage. Focuses on implementing brand service strategies, maximizing financial performance, and ensuring guest and employee satisfaction.

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