Senior Business System Leader (Continuous Improvement) (United Arab Emirates) Dubai

Requirements

Requires a senior-level professional with extensive experience in business systems and continuous improvement methodologies. Must be capable of leading strategic initiatives in a full-time capacity.

Job Summary

What will you do We are seeking an experienced Senior Business System Leader to drive the evolution and deployment of the Johnson Controls Business System across the EMEA region. In this highly strategic role, you will partner closely with senior leadership to translate business strategy into execution, build organizational capability, and deliver sustainable, measurable performance improvements. As a coach of leaders and architect of system excellence, you will play a pivotal role in embedding Lean thinking, strengthening operational discipline, and building a culture of continuous improvement at scale. How will you do it Champion and continuously evolve the Johnson Controls Business System across the EMEA Domain Partner closely with the Domain VP/GM to align business system deployment with strategic priorities or have end-to-end ownership of simplifying one of the Core Value Streams. Act as a system steward and cultural architect, driving consistency, rigor, and maturity across the Domain Lead, coach, and develop a team of Business System Leaders, elevating both Lean expertise and leadership capability Provide hands-on coaching in Kaizen leadership, structured problem solving, and performance delivery Build a strong succession pipeline of high-performing BSL talent Partner with Domain leadership to build, prioritize, and actively manage the Kaizen funnel aligned to strategic objectives Ensure a robust pipeline of improvement initiatives that deliver high-value business impact Drive execution discipline and hold teams accountable for value realization and outcomes Establish and reinforce high standards for structured problem solving (A3 thinking, root cause validation, countermeasure effectiveness) Coach leaders to focus on root causes rather than symptoms, shifting from activity to impact Conduct deep dives and reviews to ensure consistency, quality, and scalability of problem-solving practices Translate strategy into action through effective action planning and Kaizen activation Drive measurable outcomes across growth, productivity, margin, cash flow, and customer experience Partner with senior leadership to identify opportunities and remove systemic barriers to execution Ensure effective deployment of Daily Management systems, with clear linkage between KPIs, strategy, and improvement activity Drive standardization of visual management, accountability routines, and escalation processes Regularly assess and improve business system effectiveness and maturity Ensure alignment of JCBS deployment across functions, regions, and value streams Drive end-to-end value stream optimization, eliminating siloed improvements Align digital transformation initiatives with Lean principles to avoid automating waste What we are looking for Required Extensive experience in Lean, Business System, or Operational Excellence leadership, ideally in a regional or enterprise scope Proven track record of delivering sustained, measurable business impact in complex, matrixed organizations Experience partnering with and influencing senior executives (VP/GM level and above) Demonstrated success leading large-scale transformation and capability-building initiatives Strong track record in leading and developing leaders, with the ability to act as a coach of leaders Exceptional stakeholder management with the ability to challenge and influence at senior levels Strong strategic mindset combined with execution excellence and operational discipline Preferred Master’s degree in Business, Engineering, Operations, or a related field Lean certifications such as Lean Six Sigma Black Belt or equivalent Familiarity with digital transformation and analytics tools supporting operational excellence Please note: This position will require 50% international travel. #CR-1 Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

Responsibilities

Lead and oversee business systems to drive continuous improvement across the organization. Focus on optimizing operational efficiency and system performance.

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