
Marcopolo Holidays
Requirements
Requires a bachelor’s degree in a related field and at least 2 years of experience in international airline ticketing. Proficiency in GDS systems, specifically Sabre, and strong communication skills are essential.
Job Summary
Key Responsibilities
Deliver Exceptional Customer Service (and Achieve Sales Targets):
Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.
Provide Accurate Travel Counselling:
Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.
Expert Ticketing:
Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.
Stay Current on Travel Requirements:
Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.
Foster Long-Term Relationships:
Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
Requirements
Education:
Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.
GDS Proficiency:
Familiarity with at least one GDS system (Sabre preferred).
Communication Skills:
Excellent written and verbal communication abilities; superior interpersonal and social skills.
Detail-Oriented & Organized:
Capable of handling multiple bookings simultaneously without compromising accuracy.
Experience:
Prior work in a travel agency (minimum of 2 years preferred), especially in sales and operations for international airline ticketing.
Knowledge:
A solid understanding of passport, visa, and health requirements for international travel.
Added Advantages:
Multilingual abilities.
Familiarity with CRM software, Office 365, and online booking platforms.
Personal travel experiences that enhance your ability to counsel clients.
Benefits
Learning & Development Opportunities
On-the-Job Training:
Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.
Airline Seminars:
Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.
Compensation & Benefits
Salary: Commensurate with experience and performance in outbound leisure travel consulting.
Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship.
Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.
Responsibilities
Provide expert travel counseling and ticketing services using GDS and airline portals to meet client needs. Build strong client relationships while achieving defined sales targets and ensuring compliance with global travel restrictions.
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To apply for this job please visit marcopolo-holidays.zohorecruit.com.
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