Laundry Supervisor / Wash Talent Coach (Qatar) Doha

Requirements

Requires a high school diploma or GED with at least one year of related work experience and one year of supervisory experience. Must be physically capable of lifting up to 55 pounds and performing strenuous manual tasks throughout a shift.

Job Summary

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper
to ensure quality standards. Run sold room reports, verify room status,
determine discrepant rooms, prioritize room cleaning, and update status of
departing guest rooms. Assist Housekeeping management in managing daily
activities. Act as a liaison to coordinate the efforts of Housekeeping,
Engineering, Front Office, and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare, distribute, and communicate
changes in room assignments. Communicate issues to next shift. Complete required
paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company and
safety and security policies and procedures; report any maintenance problems,
safety hazards, accidents, or injuries; complete safety training and
certifications. Ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using
clear and professional language. Develop and maintain positive working
relationships with others; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards. Move,
lift, carry, and place objects weighing less than or equal to 55 pounds without
assistance and in excess of 55 pounds with assistance. Ability to push and pull
a loaded housekeeping cart and other work-related machinery over sloping and
uneven surfaces. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended
period across an entire work shift. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye coordination.
Enter and locate work-related information using computers and/or point of sale
systems. Read and visually verify information in a variety of formats (e.g.,
small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
experience life. We’re here to open doors and open minds. We are constantly
inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
at our core and has made us renowned for reinventing the norms of luxury around
the globe. Whatever/Whenever is our culture and service philosophy that brings
our guests’ passions to life. If you are original, innovative, and always
looking towards the future of what’s possible, welcome to W Hotels. In joining W
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global  team,
and become the best version of you.

Responsibilities

Oversee the quality and cleanliness of guest rooms and public areas while coordinating efforts between Housekeeping, Engineering, and the Front Office. Manage daily staff activities, including hiring, training, scheduling, and coaching employees to maintain luxury standards.

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