
Marriott
Requirements
Requires a state or regional massage license and a degree from a technical, trade, or vocational school. At least one year of related work experience is preferred.
Job Summary
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body
treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest
needs and inquire about contraindications (e.g., allergies, high blood pressure,
and pregnancy) before beginning service. Keep up to date with current techniques
and modalities related to their field of work. Escort guests to and from
treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently
check with guest to promote comfort, safety and security throughout service.
Promote and sell spa/salon services including retail offerings related to the
Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation
and/or treatment room throughout shift, dispose of trash and dirty linens, and
secure supplies and equipment at the end of each shift. Monitor and stick to
time schedule throughout the day. Handle inappropriate guest behavior by
following Marriott International standard operating procedures for Inappropriate
conduct for guests and therapists, leading up to and including stopping a
treatment or service and informing supervisor/manager. Maintain current skills
and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and procedures;
make sure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests’ service needs; thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others. Stand, sit, or walk for an extended period of time;
grasp, turn, and manipulate objects of varying size and weight. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Grasp, turn, and manipulate objects of varying size and
weight, requiring fine motor skills and hand-eye coordination. Perform other
reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is
committed to delivering exquisite experiences at more than 50 luxury hotels and
resorts in the best addresses around the world. Beginning with the debut of The
St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth
century, the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility, as
well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.
Responsibilities
Provide professional massage and body treatments to guests while ensuring their comfort, safety, and security. Maintain a clean and sterilized workstation and promote spa services and retail products.
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