Loss Prevention Supervisor (United Arab Emirates) Dubai

Requirements

Candidates should have a high school diploma or GED, at least two years of related work experience, and one year of supervisory experience. The role requires the physical ability to lift up to 75 pounds and the capacity to respond quickly to emergency situations.

Job Summary

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access.
Conduct emergency response drills, daily physical hazard/safety inspections,
investigations, interviews, and key control audit. Monitor Closed Circuit
Televisions and alarm systems. Authorize, monitor, and document access to
secured areas. Assist guests/employees during emergency situations. Respond to
accidents, contact EMS or administer first aid/CPR as required. Gather
information and complete reports. Maintain confidentiality of reports/documents,
release information to authorized individuals. Defuse disturbances in accordance
with company policies and procedures. Resolve safety hazard situations. Handle
all interruptions and complaints. Escort unwelcome persons from the property.
Ensure compliance with alcoholic beverage control laws. Call for assistance
using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a
role model and first point of contact of the Guarantee of Fair Treatment/Open
Door Policy process. Follow all company policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. In addition, some states may have additional
licensing/registration requirements to be considered for this position. Read and
visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale
systems. Move at a speed required to respond to work situations (e.g., run,
walk, jog). Stand, sit, or walk for an extended period of time or for an entire
work shift. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of varying size and
weight, requiring fine motor skills and hand-eye coordination. Move through
narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery
surfaces as well as up and down stairs and/or service ramps. Reach overhead and
below the knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
“Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt,
forward-thinking service that upholds and builds upon this living legacy. With
the name that’s synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team, and
become the best version of you.
 
JW Marriott is part of Marriott International’s luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience
unlike any other, where you’ll be part of a community and enjoy true camaraderie
with a diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can pursue your
passions in a luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our associates. That’s
The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your
purpose, belong to an amazing global  team, and become the best version of you.

Responsibilities

The Loss Prevention Supervisor is responsible for patrolling the property, monitoring security systems, and conducting safety inspections to protect company assets. They lead emergency responses, handle disturbances, and supervise and coach staff to ensure a safe environment for guests and employees.

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