Receptionist (Saudi Arabia)

Requirements

Candidates should possess a passion for hospitality and a commitment to integrity and teamwork. Strong communication skills and the ability to provide local area information to guests are essential for success in this role.

Job Summary

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work! As a Receptionist,
you’re not just ensuring a seamless check-in and check-out process – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

RESPONSIBILITIES

Here’s what you’ll do during a typical day:

* Deliver a warm welcome: Greet guests upon arrival and complete the check-in
process, including verifying details, assigning rooms, issuing keys, and
providing welcome materials or bell service assistance
* Support efficient check-out: Process guest departures by verifying charges,
handling payments, issuing receipts, and using the point-of-sale system
accurately
* Provide hotel and local knowledge: Demonstrate comprehensive knowledge of
hotel offerings, room types, rates, promotions, and local area information to
assist with guest inquiries
* Promote hotel services: Use up-selling techniques to recommend hotel
amenities and maximize room and service revenue
* Delight our guests: Respond to guest requests, resolve concerns with care and
urgency, and effectively manage messages and communications

QUALIFICATIONS

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work. 

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We
proudly invest in our Team Members’ wellbeing, supporting you through all of
life’s moments. When you join Hilton, our exceptional care extends to you with
unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with
room rates as low as $40 USD/night at our world-class hotels through our Go
Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible
Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single,
compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All
hub, we provide resources to help our Team Members to care for themselves and
their loved ones. In many countries, eligible Team Members receive free
counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as
terms and conditions of employment and are subject to the terms and conditions
of each specific program/plan.

Responsibilities

The Receptionist is responsible for managing the guest check-in and check-out process while providing exceptional hospitality. They also handle guest inquiries, promote hotel services through up-selling, and resolve guest concerns with care.

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