
Waldorf Astoria Kuwait
Requirements
The role requires a leader with a passion for hospitality and a proven ability to manage complex commercial operations and high-performing teams. Candidates must demonstrate strong integrity, accountability, and the ability to build trusted relationships with owners and corporate stakeholders.
Job Summary
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work! As a Commercial
Director, you’re not leading commercial strategy across multiple segments and
revenue streams – you’re spreading the light and warmth of hospitality by
delivering memorable experiences that make the stay for every guest.
RESPONSIBILITIES
Here’s what you’ll do during a typical day:
* Own commercial strategy and execution: Develop and implement integrated
commercial strategies across all revenue streams — including Group,
Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to
drive top-line performance and market share growth
* Maximize revenue and profitability: Partner with General Managers and Finance
to ensure commercial decisions support revenue goals, optimize cost of sales,
and deliver profit and margin targets
* Lead pricing and forecasting strategy: Oversee revenue management practices
including pricing, rate strategies, demand forecasting, and business reviews
to optimize revenue across all segments
* Align sales and marketing efforts: Coordinate on-property and regional sales,
marketing, eCommerce, and public relations activities to support brand
positioning and drive demand
* Adapt to market dynamics: Monitor trends, assess competitive landscape, and
adjust commercial strategies to stay ahead in evolving market conditions
* Strengthen stakeholder relationships: Build trusted relationships with
owners, operators, Hilton corporate teams, and external partners to align
goals and create long-term commercial value
* Cultivate a high-performing team: Drive engagement and retention through
performance management, professional development, and recognition programs
QUALIFICATIONS
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work.
Responsibilities
The Commercial Director is responsible for developing and implementing integrated commercial strategies across all revenue streams to drive top-line performance and market share growth. They will also oversee revenue management, pricing, and forecasting while leading sales and marketing efforts to support brand positioning.
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