Social Media Executive (United Arab Emirates) Sharjah

Requirements

Candidates must have at least one year of related work experience and a high school diploma or G.E.D. equivalent. The role requires strong communication skills and the ability to perform general office tasks while maintaining professional standards.

Job Summary

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques
that maximize revenue while maintaining existing guest loyalty to Marriott.
Communicate with potential owners via telephone to set up preview package
sales/tours. Encourage guests or callers to purchase or schedule preview package
sales/tours. Explain details and requirements related to attending a sales
presentation to potential owners. Verify that individuals meet eligibility
requirements for preview package sales/tours prior to scheduling a tour for a
Marriott vacation club property. Determine and give complimentaries to guests as
gifts for their patronage (e.g., rewards points, show tickets). Perform general
office duties to support Sales & Marketing (e.g., filing, sending emails,
typing, faxing). Receive, record, and relay messages accurately, completely, and
legibly.

Assist management in training, evaluating, counseling, and motivating and
coaching employees; serve as a role model and first point of contact of the
Guarantee of Fair Treatment/Open Door Policy process. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect the
privacy and security of guests and coworkers. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Ensure
adherence to quality expectations and standards. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None 

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

When you join the Sheraton family, you become a member of its global community.
We’ve been a place to gather and connect since 1937. At Sheraton, associates
create a sense of belonging in more than 400 communities around the world. We
invite, we welcome, and we connect guests through engaging experiences and
thoughtful service. If you’re a team player who is excited to
deliver a meaningful guest experience, we encourage you to explore your next
career opportunity with Sheraton. Join us on our mission to be ‘The World’s
Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
 begin your purpose, belong to an amazing global  team, and become the best
version of you.

Responsibilities

The Social Media Executive is responsible for promoting brand awareness and driving revenue by scheduling preview package sales and tours for Marriott vacation club properties. They also provide administrative support, assist in team training, and ensure high-quality guest service standards are maintained.

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