Club Lounge Attendant – InterContinental Abu Dhabi (United Arab Emirates) Abu Dhabi

Requirements

Candidates should have previous experience in food and beverage service, preferably within a luxury hotel or club lounge environment. Strong communication skills, professional grooming, and the ability to work flexible rotational shifts are essential for this role.

Job Summary

InterContinental Abu Dhabi is seeking a professional, attentive, and
service-oriented Club Lounge Attendant to join our Food & Beverage team. The
successful candidate will be responsible for delivering personalised service to
our Club InterContinental guests, ensuring an exclusive, comfortable, and
memorable experience that reflects the hotel’s commitment to luxury hospitality.

A little taste of your day-to-day:

Every day is different, but you will mainly be responsible for:

* Welcome Club InterContinental guests warmly and professionally, creating a
personalised and inviting atmosphere.
* Deliver attentive, anticipatory service while ensuring guests’ needs and
preferences are consistently met.
* Assist with the daily operation of the Club Lounge, ensuring service runs
smoothly and efficiently.
* Prepare, arrange, and replenish food and beverage displays in accordance with
hotel standards.
* Serve food and beverages promptly and professionally, maintaining excellent
presentation and service quality.
* Maintain the cleanliness, organisation, and presentation of the lounge,
including dining areas, service stations, and buffet displays.
* Monitor food and beverage levels throughout service and coordinate timely
replenishment with the relevant teams.
* Familiarise yourself with menu items, ingredients, and dietary requirements
to provide accurate information and assist guests accordingly.
* Recognise VIPs, returning guests, and individual preferences to deliver
thoughtful and personalised experiences.
* Respond to guest enquiries, special requests, and feedback with
professionalism, ensuring concerns are addressed promptly.
* Coordinate with the Kitchen, Stewarding, Front Office, and other departments
to ensure seamless lounge operations.
* Ensure food safety, hygiene, and sanitation standards are consistently
maintained throughout all service periods.
* Follow established service procedures, grooming standards, and hotel policies
at all times.
* Assist with the preparation and closing of the lounge, including setting up
service areas and completing assigned duties.
* Maintain a strong awareness of the hotel’s facilities, services, and
experiences to confidently assist guests with their enquiries.

 

What we need from you:

* Previous experience in Food & Beverage service, preferably in a hotel Club
Lounge or luxury hospitality environment.
* Strong communication and interpersonal skills, with a genuine passion for
guest service.
* Excellent grooming, presentation, and professional etiquette.
* Good knowledge of food and beverage service standards, buffet presentation,
and guest interaction.
* Ability to anticipate guest needs and deliver attentive, personalised
service.
* A positive attitude, strong teamwork skills, and the ability to work
effectively in a fast-paced environment.
* Good attention to detail and a commitment to maintaining high standards of
cleanliness and presentation.
* Proficiency in English; additional languages are an advantage.
* Flexibility to work rotational shifts, including weekends and public
holidays.

 

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary
that rewards all your hard work to a wide range of benefits designed to help you
live your best work life – impressive room discounts and some of the best
training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate
difference and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants and
employees without regard to race, colour, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, or disability. We
promote a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a
difference in a collaborative environment. We know that to work well, we need to
feel well – both inside and outside of work – and through our
myWellbeing framework, we are committed to supporting wellbeing in your health,
lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

Responsibilities

The Club Lounge Attendant is responsible for delivering personalized, attentive service to guests while maintaining the cleanliness and efficiency of the lounge operations. This includes managing food and beverage displays, coordinating with various hotel departments, and ensuring all service standards are met.

We are a job aggregator. All rights belong to the original company or recruiter. We do not claim ownership of any listings.