Retail Associate (United Arab Emirates) Abu Dhabi

Requirements

Candidates must have a higher secondary education or equivalent and at least one year of operational experience in a customer service setting. Proficiency in English and basic computer skills are required, along with the physical ability to work in various weather conditions.

Job Summary

About The Role

We are looking for a friendly and customer-focused Retail Associate to join our
team.

The role is responsible to ensure a smooth and efficient operation in the retail
department in relation to the company core process thus, directly impacting on
the delivery of the experience.

The position sells branded merchandise, souvenirs and photo products to guests
by using a computerized cash register.

Ensures the store is well stocked and clean. Assists guests with queries.
Assists and advises guests using variety of selling skills, product knowledge
and demonstrating service enhancing behavior.

 

Job Scope:

* Greeting / welcoming the guests in a warm and friendly manner.
* Approaching the guest and starting proactive communication.
* Assisting and advising guests to make purchases by recommending, describing
and demonstrating products.
* Efficiently handle computerized cash register that involves barcode scanners,
calculators, credit card machines.
* Collect and process money tendered transactions of different currencies,
vouchers, stored value cards, and credit card payments.
* Arranging and maintaining product displays with approval, stock shelves
(refill) and take product inventory.
* Applying product knowledge while handling guests and improve the same on a
regular basis.
* Working on promotions and achieving set targets.
* Handling basic guest complaints on the spot.
* Ensuring clean and safe environment.
* Ensuring all products displayed are properly displayed and labeled as per our
brand standards.
* Assisting in quarterly and yearly inventory.
* Any other tasks that may be required from time to time to perform to meet the
needs of the business.
* Medically able to work in all weather conditions.
* Physical able to carry/lift items, climb ladder etc.

 

Essential Qualifications & Experience

* Higher secondary or equivalent
* Minimum 1-year operational experience in a guest or customer service setting
* English proficiency (spoken & written)
* Basic computer knowledge
* Ability and genuine willingness to entertain/engage guests
* Flexibility
* High levels of respect and integrity

 

Desirable Qualifications & Experience

* Theme Park/water park experience
* Cash handling experience
* Arabic, Russian or Chinese proficiency

 

Shape the Future with Us

At Miral Experiences, we don’t just create world-class destinations – we create
unforgettable memories for our guests and remarkable careers for our people.

From theme parks and attractions to guest services and behind-the-scenes roles,
every member of our team plays a part in delivering exceptional experiences.
We’re driven by passion, powered by innovation, and committed to excellence in
everything we do.

We’re looking for passionate, driven, and talented individuals who are ready to
grow, lead, and make a difference. No matter your background or expertise,
there’s a place for you at Miral Experiences.

Miral Experiences

Responsibilities

The Retail Associate is responsible for providing excellent customer service, processing transactions, and maintaining store cleanliness and stock levels. They will actively engage with guests to recommend products and ensure a smooth, efficient retail experience.

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