Tour Programmer (Saudi Arabia) Jeddah

Requirements

Candidates must hold a diploma in Administration with 4-6 years of experience or a bachelor’s degree in Business Administration with 0-2 years of experience. Proficiency in English, professional writing, and IT skills are required for this role.

Job Summary

The jobs in this level are responsible for undertaking office routines,
exchanging information, preparing technically more demanding documents by
performing full clerical, administrative, and general office duties involving
transcription, typing, and record and file maintenance. The job holders are
required to have an understanding of the content of the manager’s job.

RESPONSIBILITIES

* Follows all relevant Administration instructions so that work is carried out
in a controlled and consistent manner.
* Follows the day-to-day operations related to own jobs in the Administration
to ensure continuity of work.
* Prepares and produces technically more complex documents in response to
certain requests.
* Establishes and maintains records and filing systems to ensure accurate
documentation and efficient operations.
* Prepares routine letters, reports, and memoranda, and gathers and summarizes
data to ensure availability of information.
* Coordinates with hotels in Makkah and Madinah to obtain information on room
availability, rates, locations, and accommodation options.
* Sources and evaluates suitable hotels based on budget, location, proximity to
the Haram, quality, and Umrah group requirements.
* Maintains professional relationships with hotel management, sales teams, and
reservation departments.
* Supports negotiations on group rates, FIT rates, room allotments, special
rates, and hotel contracts.
* Coordinates rooming lists, hotel allocations, and check-in/check-out
arrangements for Hajj and Umrah groups.
* Monitors hotel availability, seasonal demand, and pricing during Ramadan,
Hajj, and Umrah seasons.

QUALIFICATIONS

Education

* Diploma in Administration OR Bachelor degree in Business Administration or
any related field.

Experience

* 4–6 years of related experience for diploma holder.
* 0–2 years of related experience for bachelor degree holders.

Skills

* Business Acumen
* English Language Skills
* Professional Writing Skills
* IT & Computer Literacy

Responsibilities

The Tour Programmer is responsible for performing clerical and administrative duties, including document preparation and record maintenance. They also coordinate with hotels in Makkah and Madinah to manage room allocations and negotiate rates for Hajj and Umrah groups.

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