H. M. Al Rugaib & Sons Trading Co
Requirements
Candidates should have previous experience in sales and team supervision, preferably within the furniture retail sector. Strong leadership, analytical skills, and proficiency in computer-based sales reporting tools are required.
Job Summary
الوصف الوظيفي – Sales Supervisor
مشرف مبيعات | مفروشات آشلي الرقيب – خميس مشيط
المهام والمسؤوليات:
الإشراف على فريق المبيعات وتوزيع المهام ومتابعة الأداء اليومي.
تحقيق أهداف المبيعات الشهرية والسنوية والعمل على زيادة الإيرادات.
متابعة مؤشرات الأداء الرئيسية (KPIs) وتحليل النتائج ووضع خطط لتحسين المبيعات.
تدريب موظفي المبيعات وتطوير مهارات البيع والتفاوض والإقناع.
متابعة أداء كل موظف وتقديم التوجيه والدعم لتحقيق الأهداف المطلوبة.
التأكد من تقديم خدمة عملاء متميزة وبناء علاقات طويلة الأمد مع العملاء.
التعامل مع شكاوى العملاء وحل المشكلات بطريقة احترافية.
متابعة العروض الترويجية والتأكد من تطبيق سياسات التسعير والخصومات المعتمدة.
مراقبة أداء المنتجات والمبيعات اليومية وتحديد فرص زيادة المبيعات.
إعداد تقارير المبيعات الدورية ورفعها للإدارة.
التنسيق مع الأقسام المعنية لضمان توفر المنتجات ومتابعة طلبات العملاء.
الالتزام بسياسات الشركة ومعايير الجودة وخدمة العملاء.
المتطلبات والمؤهلات:
خبرة سابقة في المبيعات والإشراف على فرق المبيعات، ويفضل في قطاع الأثاث والمفروشات.
مهارات قيادية قوية والقدرة على تحفيز الفريق وتحقيق الأهداف.
مهارات ممتازة في التواصل والتفاوض والإقناع.
القدرة على تحليل بيانات المبيعات ومتابعة مؤشرات الأداء.
مهارات عالية في خدمة العملاء وحل المشكلات.
إجادة استخدام الحاسب الآلي وبرامج وتقارير المبيعات.
القدرة على العمل تحت الضغط والعمل بنظام الورديات.
Job Description – Sales Supervisor
Ashley Furniture – Al Rugaib | Khamis Mushait
Key Responsibilities:
Supervise the sales team, assign responsibilities, and monitor daily performance.
Achieve monthly and annual sales targets and drive revenue growth.
Monitor key performance indicators (KPIs), analyze results, and develop improvement plans.
Train and coach sales representatives to improve selling, negotiation, and persuasion skills.
Evaluate individual performance and provide guidance and support to achieve sales objectives.
Ensure excellent customer service and build long-term customer relationships.
Handle customer complaints and resolve issues professionally.
Monitor promotional campaigns and ensure compliance with approved pricing and discount policies.
Track daily sales and product performance to identify opportunities for increasing revenue.
Prepare regular sales reports and present results to management.
Coordinate with relevant departments to ensure product availability and follow up on customer orders.
Ensure compliance with company policies, quality standards, and customer service procedures.
Qualifications and Requirements:
Previous experience in sales and sales team supervision, preferably in furniture retail.
Strong leadership skills and the ability to motivate teams and achieve targets.
Excellent communication, negotiation, and persuasion skills.
Ability to analyze sales data and monitor KPIs.
Strong customer service and problem-solving abilities.
Proficiency in computer applications and sales reporting tools.
Ability to work under pressure and flexible shifts.
Responsibilities
The Sales Supervisor is responsible for leading the sales team to achieve monthly and annual revenue targets while monitoring performance through KPIs. They also handle customer complaints, manage promotional campaigns, and ensure high standards of customer service and product availability.
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To apply for this job please visit careers.alrugaibsa.com.
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