Mashreq
Requirements
The role requires extensive experience in managing operations and technology within a regulated environment. Candidates must demonstrate the ability to lead teams, implement process improvements, and maintain strong internal control and audit standards.
Job Summary
* Responsible for overall performance and service delivery of all Operations &
Technology activities in Kuwait.
* Manage & direct the functioning of operations by providing the foundation &
organizational structure to support business development, facilitate a strong
control environment, maximize efficiency and cost control through bench-
marked service delivery & operational standards, within the framework of
corporate policies, procedure and local regulations.
* Institute operations risk management guidelines through appropriate
technology and process engineering.
* Recommend and implement operations plan and develop goals for all officers in
line with overall business plan.
* Identifies opportunities for service quality and process improvement.
* Ensure personal and team compliance will all Risk Management programs,
Internal Control and Audit requirements.
* Co-ordinate with Central Bank of Kuwait to meet their requirements in terms
of system, reporting and Control.
Responsibilities
The Head of Business Support is responsible for the overall performance and service delivery of all Operations and Technology activities in Kuwait. They will direct operational functions, manage risk, and ensure compliance with corporate policies and Central Bank of Kuwait regulations.
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