Guest Experience Expert (Arabic Speaker) (Qatar) Doha

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent and be fluent in Arabic. The role requires the physical ability to stand, walk, and lift objects weighing up to 10 pounds throughout the shift.

Job Summary

POSITION SUMMARY

 

Our jobs aren’t just about giving guests a smooth check-in and check-out.
Instead, we want to build and experience that is memorable and unique. Our Guest
Experience Experts take the initiative to deliver a wide range of services that
guide guests through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational needs,
addressing guest requests, completing reports, or sharing the highlights of the
local area, the Guest Experience Expert makes transactions feel like part of the
experience.

 

No matter what position you are in, there are a few things that are critical to
success – creating a safe work place, following company policies and procedures,
maintaining confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and communications
are professional. Guest Experience Experts will be on their feet and moving
around (stand, sit, or walk for an extended time) and taking a hands-on approach
to work (move, lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance). Doing all these things well (and other
reasonable job duties as requested) is critical for Guest Experience Experts –
to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

 

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully
designed with the essential needs of the modern frequent traveler in mind. We
flawlessly deliver the key essentials guests need and we work hard to eliminate
everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and
in control so our guests can focus on what’s most important. With a strong
presence in Canada, the United Kingdom, and the United States, Delta Hotels by
Marriott is rapidly expanding across markets all around the world. If you enjoy
delivering purposeful service and focusing on the details that matter, we invite
you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you
join a portfolio of brands with Marriott International. Be where you can do your
best work, begin your purpose, belong to an amazing global  team, and become the
best version of you.

Responsibilities

The Guest Experience Expert is responsible for managing guest check-ins and check-outs while delivering a memorable and personalized stay experience. They perform operational tasks, address guest requests, and provide local area information to ensure high-quality service standards.

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