D360 Bank

Requirements

Candidates must have 8+ years of experience, including at least 1 year as a program manager and 3 years as a project manager in banking technical solutions. A tertiary degree and professional project management certifications such as PMP, PRINCE, or Agile/Scrum are preferred.

Job Summary

The role is responsible to Plan and drive end-to-end management of large
programs or multiple projects concurrently, coordinating project
interdependencies. Oversee multiple inter-dependent programs that can span
multiple years and that impact one or more functions or one larger project.
Oversee all aspects of the assigned program throughout program lifecycles,
ensuring completion within the defined scope, quality, time and cost
constraints. Ensures strategic and suitable allocations of resources. Leads
multi-disciplinary teams, composed of various levels of people, vendors, and
clients to create and deploy successful programs

RESPONSIBILITIES

Requirements Gathering and Documentation:

* Collaborate with business stakeholders to gather and define requirements for
third-party platform delivery
* Ensure that requirements are documented, prioritized, and aligned with
business objectives
* Translate business needs into technical specifications and work with
technical teams to ensure clarity and feasibility

Vendor Evaluation and Selection:

* Participate in the evaluation and selection of third-party vendors and
service providers
* Assess vendor capabilities, offerings, and track records to identify the best
fit for the organization’s needs
* Conduct due diligence, including financial stability, compliance history, and
references to ensure reliable partnerships

Project Planning and Management:

* Develop comprehensive project plans for third-party platform delivery,
including timelines, resource requirements, and deliverables
* Establish clear objectives and milestones to track progress throughout the
project lifecycle
* Monitor project progress, manage risks, and implement mitigation strategies
to ensure on-time and within-budget delivery

Integration and Implementation:

* Oversee the integration and implementation of third-party platforms into the
organization’s existing systems and infrastructure
* Coordinate with internal teams and vendors to ensure smooth deployment and
minimal disruption to operations
* Troubleshoot and resolve any issues that arise during the integration and
implementation phases

End-User Training and Support:

* Coordinate training sessions and provide support to end-users to facilitate
the adoption of new third-party platforms
* Ensure that users are adequately trained to leverage platform features and
functionalities effectively
* Develop user guides, FAQs, and other support materials to assist end-users.

Regulatory Compliance and Security:

* Ensure that third-party platforms comply with relevant regulatory
requirements and security standards
* Implement measures to protect sensitive data and mitigate security risks
associated with platform usage
* Conduct regular security audits and compliance checks to ensure ongoing
adherence to standards

Process Improvement and Optimization:

* Identify opportunities for process improvement and optimization in
third-party platform delivery
* Solicit feedback from stakeholders and users to drive enhancements and
maximize the value derived from third-party platforms
* Implement best practices and innovative solutions to improve efficiency and
effectiveness of platform delivery

Stakeholder Communication and Reporting:

* Maintain regular communication with business stakeholders, providing updates
on project status, risks, and issues
* Prepare and present project reports, including key metrics, progress, and
outcomes, to senior management
* Foster strong relationships with stakeholders to ensure alignment and support
for platform initiatives

* Perform any other duties assigned to by line manager related to the nature of
the work
* Enforce, incorporate, and comply with all necessary controls and related
information security (EIS) policies, procedures, practices, training,
reporting, personal due diligence, and vigilance, within departmental/unit
activities and operations.

QUALIFICATIONS

Preferred Qualifications

* A tertiary level qualification from an internationally/regionally recognized
institution.
* Recognized project management certification preferred, e.g., PMP, PRINCE,
Agile/Scrum certifications

Years & Nature of Experience

* 8+ years of equivalent experience where at least 1 year was a program manager
managing multiple work streams with successful delivery; at least 3 years as
a project manager with end-to-end experience
* As an individual contributor, would be the subject matter expert for a
capability area or key process in their organization and would typically be
the person to lead design work in their area
* Delivered on banking technical solutions at the very least as a manager of
multiple projects or workstreams
* Experience demonstrates strong knowledge in end-to-end program management,
utilization of current methodologies and tools, employed strategies for
alignment of different projects, involved or has led program risk management,
used resource-management techniques, managed budgets and Performance review
processes for programmes
* Domain knowledge and industry experience in retail and commercial banking
* Strong understanding of 3rd party platforms in the KSA, financial systems and
integration processes

Technical Competencies

* Program Management
* Program Management / Collaboration Tools
* Complex Stakeholder Management
* Program Quality Assurance

Behavioral Competencies

* Collaboration
* Interpersonal Skills
* People Development
* Stakeholder Influence / Management

Responsibilities

The Principal Platforms Manager is responsible for planning and driving end-to-end management of large, inter-dependent programs while coordinating across multi-disciplinary teams. They oversee vendor selection, integration, regulatory compliance, and stakeholder communication to ensure successful platform delivery within scope and budget.