SALES SUPPORT SENIOR OFFICER (Saudi Arabia) Riyadh

Napco National

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Requirements

The posting specifies that the role is for Saudi nationals only. It does not state any education, experience, or certification requirements.

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Job Summary

Job Responsibilities & Tasks (Duties include but are not limited to)
( For Saudi National Only )
 • Prepare necessary reports to sales manager based on request such as FG daily,
back orders, Daily report, customer analysis, etc. • Process QRAs and Orders
based on Authorization scheme approval path and escalate violations to higher
management. • Prepare and Type requested letters to customers. • Receive and
process all special orders in compliance with SPO procedure. • Receive and
process customer creation activity & Documentation as per company procedure. •
Follow up with Credit Officers on pending orders and report findings to
accelerate process and eliminate delays. • Handle and track Courier between BUs
and re-direct to concerned. • Handle outgoing and incoming phone calls and mail
to and from the Sales Manager and check frequently company email address. •
Maintain electronic files for all documentation, reports, communications,
approvals, emails, etc. • Help Sales Manager with Monthly Forecast preparation.
• Support Sales Manager for Business plan preparation. • Communicate Customer
Categorization with Sales Managers for correction. • Replaces on Vacation Sales
Support Coordinators. • Request and distribute stationery to the sales
department. • Communicate & coordinate with the CSD for Item availability,
transfer, delivery, Special orders etc.

Responsibilities

Coordinate sales support activities between sales managers, the sales team, and other departments, including processing orders, special requests, and customer documentation. Prepare reports and planning materials, manage communications and records, and follow up on approvals, credit matters, item availability, and deliveries.

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