IHG

Requirements

Requires a bachelor’s degree in Computer Science, Information Technology, or an equivalent discipline, along with experience in hotel opening and conversion projects. Candidates need experience managing remote workers, at least five years of hotel technology operations knowledge, and three to five years of progressive experience in a similar role within a large enterprise.

Job Summary

ABOUT THE ROLE

We are looking for an experienced and commercially minded technology leader to
act as a trusted business partner for hotels across Saudi Arabia. In this role,
you will work closely with hotel owners, general managers, hotel technology
teams, vendors, and regional stakeholders to support hotel openings,
conversions, technology adoption, operational readiness, and ongoing technology
performance.

You will help ensure hotels have the right technology foundations in place to
deliver great guest experiences, operate efficiently, meet brand and security
standards, and successfully adopt global hotel technology solutions.

KEY RESPONSIBILITIES

* Lead technology delivery for new hotel openings, conversions, and major hotel
change projects, ensuring technology readiness is achieved on time, within
agreed scope, and aligned to brand standards.

* Act as a trusted technology business partner to hotel owners, general
managers, hotel leadership teams, and hotel-based technology colleagues.

* Support hotels in maintaining secure, reliable, and compliant technology
environments, including infrastructure, networks, business systems, and
guest-facing technology.

* Provide escalation support for hotel technology issues where regional or
corporate assistance is required, helping drive timely resolution and
practical solutions.

* Support the introduction, adoption, and transition of global hotel technology
products and platforms into operating hotels.

* Manage hotel technology lifecycle refresh and capital investment projects,
ensuring solutions remain current, supportable, secure, and aligned to
operational requirements.

* Partner with vendors, internal teams, and hotel stakeholders to improve
service quality, delivery performance, and technology outcomes.

* Capture feedback from hotels and regional technology leaders to help shape
future product improvements, service enhancements, and deployment approaches.

* Provide escalation support, where applicable, for office technology equipment
and services that support regional business operations.

WHAT WE NEED FROM YOU

* Bachelor’s degree in Computer Science or Information Technology or equivalent
discipline.

* Experience in hotel opening and conversion projects.

* Experience managing a team of remote workers.

* Minimum 5 years of hotel technology operations knowledge.

* Minimum 3–5 years of progressive practical experience within a large
enterprise in a similar capacity.

WHAT YOU CAN EXPECT FROM US

We believe in giving colleagues room to belong, grow and make a difference. In
this role, you will be part of a global hospitality business with the
opportunity to contribute to meaningful technology outcomes across hotels and
support better experiences for guests, owners and colleagues.

INCLUSION AND EQUAL OPPORTUNITY

At IHG Hotels & Resorts, we are committed to creating an inclusive culture where
everyone can thrive. We welcome applications from people of all backgrounds and
experiences and believe that a rich mix of perspectives helps us deliver True
Hospitality for Good. We are committed to fair and inclusive hiring practices
and to providing a working environment where colleagues feel safe, respected,
valued, and able to be themselves.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re
here to deliver True Hospitality for Good. Making our guests and colleagues feel
welcome, cared for, recognised and respected – wherever they are in the world.
Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good
on a global scale. With corporate offices and over 6,000 hotel destinations
worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll
experience our unique culture and brilliant colleagues who will support and
inspire you. With a host of corporate opportunities to choose from, wherever you
are on your career journey, and whatever you want to achieve there’s Room for
You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to
drive performance and maintain our relentless focus on growth in order to be the
hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being
together helps us foster a unique sense of belonging that also supports
productivity. That’s why here at IHG, we give our colleagues flexibility and
balance – working in a hybrid way, blending office and remote working
collectively. We recognise that every role is different, that’s why leaders work
with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work
life. These include impressive room discounts across our many properties,
recharge days and volunteering days throughout the year. Through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace. We offer a unique and inclusive culture, where there is always
Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate
difference and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants and
employees without regards to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, disability, or any
other category protected by applicable laws. We promote a culture of trust,
support, and acceptance. Always welcoming different backgrounds, experiences,
and perspectives.

Responsibilities

Lead technology delivery for hotel openings, conversions, and major change projects, while partnering with hotel owners, leaders, vendors, and regional teams. Support secure and reliable hotel technology operations, global platform adoption, lifecycle investments, issue resolution, and continuous service improvement.