Housekeeping Supervisor (Qatar) Doha

Hilton

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Requirements

The role requires strong leadership skills, a passion for hospitality, and the ability to ensure compliance with health, safety, and security regulations. Candidates must be capable of training staff and maintaining operational standards across guest rooms and public areas.

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Job Summary

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work! As a Housekeeping
Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel –
you’re spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

RESPONSIBILITIES

Here’s what you’ll do during a typical day:

*
As a Housekeeping Floor Supervisor, you will support the Housekeeping
Department by ensuring the upkeep and cleanliness of the entire hotel.
Specifically, a Housekeeping Floor Supervisor will perform the following
tasks to the highest standards:
* -Responsible for smooth operation of the floor assigned.
-Responsible for the performance of housekeeping attendants.
-Supervise Housekeeping Attendants.
-Organises and facilitates room making process.
-Daily allocation of rooms and deep cleaning tasks to team members.
-Responsible for the cleanliness of guest rooms, corridors and heart of the
house area of the floor.
-Checks the occupied and departure rooms, giving special attention to guest
needs.
-Ensures that the entire operation is performed as per the laid down
standards.
-To organise immediately the guest needs under intimation to Director of
Housekeeping, Assistant Executive Housekeepers and Senior Housekeeping
Supervisors.
-Manage guest requests, including VIP amenities and communicating them to the
relevant team members.
-Routine inspection of guest bedrooms to ensure they meet standards.
-Routine inspection of public areas.
-Aware of all room categories and amenities.
-Achieve positive outcomes from guest queries in a timely and efficient
manner.
-Carry out lost and found procedures.
-Report maintenance issues to Maintenance/Engineering Department.
-Assist with training requirements.
-Ensures that damages to hotel properties, furniture’s and other hotel items
are immediately attended and reported to Senior Managers followed through
with a log report at the end of the shift.
-Represent the needs of the team to others in the hotel.
-Comply with hotel security, fire regulations and all health and safety
legislation.
-Assist other departments wherever necessary and maintain good working
relationships.
-Carry out any other reasonable task set by the Hotel’s Management.

QUALIFICATIONS

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work. 

Responsibilities

The Housekeeping Supervisor manages daily housekeeping operations, including room allocation, staff supervision, and routine inspections to ensure high cleanliness standards. They also handle guest requests, report maintenance issues, and act as the department head in the absence of senior management.

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