Marriott
Requirements
Candidates must have a high school diploma or G.E.D. equivalent and be capable of performing physical tasks such as lifting up to 55 pounds. The role requires the ability to stand, walk, and move through various hotel spaces for extended periods.
Job Summary
POSITION SUMMARY
Our jobs aren’t just about moving items from one place to another. Instead, we
want to build an experience that is memorable and unique – and each position
contributes to making that possible for our guests. At our hotels, Runners work
across departments to ensure that guests and associates have what they need at
the point in time when they need it. Whether delivering items directly to guests
in their room or providing support to housekeeping, engineering, banquets,
restaurants, the front office, or other areas that need assistance, our Runners
move about their space to get the job done. They are critical to ensure smooth
operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to
success – ensuring a safe work place, following company policies and procedures,
maintaining confidentiality, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional. Runners will
be on their feet and moving around (stand, sit, or walk for an extended time;
move through narrow, confined, or elevated spaces as well as up and down stairs
and/or service ramps), ensure they have what they need to do their work (read
and visually verify information in a variety of formats, including small print;
visually inspect tools, equipment, or machines), and taking a hands-on approach
to work (move, lift, carry, push, pull, and place objects weighing less than or
equal to 55 pounds without assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all of these things
well, and other reasonable job duties as requested, is critical for Runners – to
get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is
committed to delivering exquisite experiences at more than 50 luxury hotels and
resorts in the best addresses around the world. Beginning with the debut of The
St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth
century, the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility, as
well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.
Responsibilities
The Runner provides essential support across various hotel departments, including housekeeping, engineering, and food and beverage, to ensure smooth operations. They are responsible for delivering items directly to guests and assisting staff to maintain high service standards.
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