Napco National
JOB RESPONSIBILITIES & TASKS Duties include but are not limited to:
* Conduct customer visits when assigned, and relay outcome of visit to Account
Manager.
* Follow up with assigned customers to assist Account Manager in securing sales
orders.
* Assist Account Manager in identifying customer needs and propose possible
solutions.
* Assist Accounts Manager in evaluating and analyzing customer complaints.
* Provide input to Accounts Manager regarding forecast in order to assist where
applicable.
* Identify any cross-selling opportunities within the assigned accounts and
suggest to Accounts Manager.
* Collect payments to maintain receivables aging and DSO ratios within the
approved credit limits.
* Assist Accounts Manager in converting assigned prospects to Marketing
Qualified Prospects (MQPs), and later into customers.
* Collect feedback on competitor activities from the field, and relay to
Accounts Manager to build and update competitor profile.
* Seek new ideas and remain updated on latest trends, technologies and
processes within the field.
Support the Account Manager in securing sales orders, identifying customer needs, and managing local accounts. Responsibilities include conducting customer visits, collecting payments, and monitoring competitor activities.
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