Business Head – Retail (United Arab Emirates) Dubai

Requirements

Candidates must hold a bachelor’s degree in Business, Retail Management, or Marketing with over 8 years of progressive leadership experience in retail. Proven expertise in P&L management, multi-store operations, and strategic stakeholder engagement is required.

Job Summary

1. Business Strategy & Commercial Growth  Develop and execute short- and
long-term business strategies that support revenue growth, profitability, and
market expansion objectives.  Identify and evaluate new business opportunities,
including brands, concepts, product categories, and store expansion initiatives
to maximize business potential.  Lead annual business planning, budgeting,
forecasting, and performance management processes, ensuring alignment with
organizational priorities.  Analyze market trends, customer preferences,
competitive activity, and commercial performance to drive strategic decision
making and business growth.  Formulate territory, regional, and store-level
strategies to improve market penetration, productivity, and financial
performance.  Drive profitability through effective management of sales,
expenses, inventory investments, and operational costs. 2. Retail Operations &
Business Excellence  Direct and oversee all aspects of retail operations,
ensuring achievement of business objectives, operational efficiency, and service
excellence.  Monitor store productivity, sales performance, inventory
management, and operational standards, implementing corrective actions where
required.  Ensure stores consistently deliver a premium customer experience
aligned with brand standards and company expectations.  Conduct regular
business reviews and store visits to assess operational effectiveness,
compliance, and execution quality.  Lead turnaround initiatives for
underperforming brands or stores, implementing sustainable improvement plans and
performance recovery strategies.  Ensure robust stock control, loss prevention
measures, and operational governance to protect business assets and
profitability. 3. Principal, Stakeholder & Market Management  Build and
maintain strong partnerships with brand principals, ensuring alignment with
brand vision, operational standards, and commercial objectives.  Act as the key
business representative in principal engagements, negotiations, performance
reviews, and strategic discussions.  Ensure timely and accurate communication
of business performance, market developments, and growth opportunities to key
stakeholders.  Establish and maintain a strong external network across
landlords, business partners, industry stakeholders, and relevant market
influencers.  Support store development initiatives by evaluating locations,
business cases, and market opportunities to optimize brand positioning and
expansion plans. 4. People Leadership & Organizational Development  Provide
strategic leadership and direction to retail, commercial, and support teams to
foster a high-performance culture.  Develop workforce plans in partnership with
Human Capital to ensure organizational capability aligns with business
requirements.  Drive employee engagement, talent development, succession
planning, and performance management initiatives across the business.  Coach
and develop leadership teams, ensuring strong capability building and retention
of high-potential talent.  Lead organizational change initiatives, ensuring
effective communication, stakeholder alignment, and seamless implementation.
Qualifications & Skills  Bachelor’s degree in Business Administration, Retail
Management, Marketing, or a related field.  8+ years of progressive experience
in retail, commercial, or business leadership roles.  Proven track record of
driving revenue growth, profitability, and operational excellence within a
retail environment.  Strong understanding of P&L management, budgeting,
forecasting, and commercial planning.  Experience managing multi-store retail
operations and leading cross-functional teams.  Strong stakeholder management
skills with the ability to build and maintain relationships with brand
principals and business partners.  Excellent strategic thinking, analytical,
and decision-making capabilities.  Effective leadership, people management, and
talent development skills.  Strong communication, negotiation, and influencing
abilities.

Responsibilities

The Business Head is responsible for defining and executing strategic plans to drive revenue growth, profitability, and market expansion within the retail sector. This includes overseeing end-to-end retail operations, managing brand principal relationships, and leading cross-functional teams to ensure operational excellence.

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