Captain (Saudi Arabia) Medina

Requirements

Candidates must have at least two years of related work experience and one year of supervisory experience. A high school diploma or G.E.D. equivalent is required for this position.

Job Summary

POSITION SUMMARY

 

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions, and prepare and present checks to group contacts
for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for
service. Ensure proper centerpieces are displayed on every table. Inspect the
cleanliness and presentation of all china, glass, and silver prior to use. Check
in with guests to ensure satisfaction. Set tables according to type of event and
service standards. Communicate additional meal requirements, allergies, dietary
needs, and special requests to the kitchen. Maintain cleanliness of work areas
throughout the day.

 

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language, and answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 25 pounds without assistance. Stand, sit,
or walk for an extended period of time. Perform other reasonable job duties as
requested by Supervisors.

 

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

 

 

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

When you join the Sheraton family, you become a member of its global community.
We’ve been a place to gather and connect since 1937. At Sheraton, associates
create a sense of belonging in more than 400 communities around the world. We
invite, we welcome, and we connect guests through engaging experiences and
thoughtful service. If you’re a team player who is excited to
deliver a meaningful guest experience, we encourage you to explore your next
career opportunity with Sheraton. Join us on our mission to be ‘The World’s
Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
 begin your purpose, belong to an amazing global  team, and become the best
version of you.

Responsibilities

The Captain is responsible for overseeing banquet service, ensuring table setups meet standards, and coordinating with kitchen staff to fulfill guest dietary needs. They also manage group billing, maintain cleanliness in work areas, and ensure high levels of guest satisfaction throughout events.

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