Events Executive (Qatar) Doha

Requirements

Candidates must have at least 2 years of related work experience and a high school diploma or G.E.D. equivalent. Strong communication skills and the ability to perform general office duties are essential for this role.

Job Summary

POSITION SUMMARY

 

Contact appropriate individual or department (e.g., Sales, Data Administration,
Accounting) as necessary to resolve guest calls, requests, or problems. Use
sales techniques that maximize revenue while maintaining existing guest loyalty
to Marriott, including up-selling. Determine and give complimentaries to guests
as gifts for their patronage (e.g., rewards points, show tickets, gift
certificates). Promote awareness of brand image internally and externally.
Process requests for redeeming Marriott Rewards points. Process all reservation
requests, changes, and cancellations received by phone, fax, or mail. Enter
Marriott Rewards information into appropriate software when taking guest
reservations. Answer, record, and process all guest calls, requests, questions,
or concerns. Perform general office duties to support Sales & Marketing (e.g.,
filing, sending emails, typing, faxing).

 

Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Monitor the
performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None 

 

 

 

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance
their well-being when they need it most while traveling, ensuring they can be
the best version of themselves. To achieve the brand mission of becoming the
preeminent wellness brand in hospitality, we need passionate and engaged
associates to bring the brand’s unique programming to life. We want our
associates to embrace their own well-being practices both on and off property.
You are the ideal Westin candidate if you are passionate; you are active and
take pride in how you maintain your well-being; you are optimistic; you are
adventurous. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

Responsibilities

The Events Executive will manage guest reservations, resolve service requests, and utilize sales techniques to maximize revenue. They are also responsible for supporting the Sales & Marketing department with administrative tasks and maintaining brand standards.

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