Executive Lounge Supervisor (Saudi Arabia) Riyadh

Requirements

Candidates should possess strong leadership skills and a passion for hospitality. The role requires the ability to uphold brand standards and effectively manage team performance to meet VIP guest expectations.

Job Summary

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work! As an Executive
Lounge Manager-Supervisor, you’re not just overseeing daily operations of the
Executive Lounge – you’re spreading the light and warmth of hospitality by
delivering memorable experiences that make the stay for every guest.

RESPONSIBILITIES

Here’s what you’ll do during a typical day:

* Oversee lounge operations: Lead daily execution of the Executive Lounge
service standards to ensure a seamless and elevated guest experience
* Deliver exceptional service: Uphold brand and quality standards to exceed
expectations of executive and VIP guests
* Resolve guest issues with care: Respond to enquiries and complaints promptly
and professionally
* Maintain lounge presentation: Ensure guest supplies are consistently stocked
and lounge areas meet cleanliness and service standards
* Lead and develop the team: Ensure team members are knowledgeable about hotel
services, VIP preferences, and local attractions, and consistently provide
warm, professional hospitality
* Uphold regulatory standards: Maintain compliance with health, safety, and
sanitation, ensuring the highest standards of guest and team member wellbeing

QUALIFICATIONS

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work. 

Responsibilities

The Executive Lounge Supervisor oversees daily lounge operations to ensure high service standards and a seamless guest experience. They are responsible for leading the team, resolving guest issues, and maintaining cleanliness and safety compliance.

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