F&B Hostess (Qatar) Doha

Requirements

Candidates should have previous experience in a guest-facing role, preferably within a fine-dining or hotel environment. Strong organizational skills, a professional appearance, and excellent communication abilities are required.

Job Summary

Your role will be included but not limited to: 

•    Welcome and escort guests with warmth, elegance, and professionalism,
creating a lasting first impression.
•    Manage reservations, VIP bookings, and special requests with accuracy,
discretion, and attention to detail.
•    Coordinate seating arrangements strategically to ensure a smooth service
flow and an elevated guest experience.
•    Communicate effectively with restaurant management, service, and kitchen
teams to anticipate and meet guest expectations.
•    Maintain a polished and inviting reception area that reflects the
restaurant’s luxury standards.
•    Monitor table availability and waiting times, ensuring guests are attended
to with care and transparency.
•    Personalize the guest journey by recognizing returning guests, special
occasions, and preferences whenever possible.
•    Confidently share information about signature dishes, seasonal menus, and
exclusive events.
•    Uphold brand standards, grooming guidelines, and service excellence at all
times.
•    Maintain accurate guest profiles and reservation records to support repeat
business and loyalty.
•    Contribute to maximizing occupancy and revenue through efficient
reservation management and strategic table planning.
•    Support management with administrative and operational tasks to ensure
flawless daily operations.

What We Need from You:

•    Previous experience as a Hostess or in a guest-facing role within a
restaurant or hotel environment; fine-dining experience is preferred.
•    Excellent communication skills and a professional, polished appearance.
•    Proficiency in Arabic is a plus.
•    Strong organizational skills with the ability to multitask in a fast-paced
environment.
•    Friendly, confident, and genuinely guest-focused demeanor.
•    Familiarity with reservation systems is an advantage.
 

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary
that rewards all your hard work to a wide range of benefits designed to help you
live your best work life – including a full uniform, impressive room discounts
and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate
difference and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants and
employees without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, or disability. We
promote a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a
difference in a collaborative environment. We know that to work well, we need to
feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace.  

So, join us and you’ll become part of our ever-growing global family.
 

Responsibilities

The F&B Hostess is responsible for welcoming guests, managing reservations, and coordinating seating arrangements to ensure a smooth service flow. They also communicate with kitchen and service teams while maintaining high luxury brand standards.

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