Field Service Engineer (Qatar) Doha

Position Summary

In this role, you will act as a focal point for customer technical support,
including service contracts, projects, and technical solutions. You will advise
customers on preventative maintenance and configuration adjustments to improve
product performance and customer satisfaction.

 In This Role, Your Responsibilities Will Be:

In this role, you will primarily be supporting services and project team as we
work with customers to plan and execute their service requests and projects
execution. Performing on site opportunity assessments (Site Survey) and
reviewing of all DCS and SIS Software HW & SW configuration requirements and
designing and implementing the solutions both in an Offline or Online
environment.

 Part of this role is to attend as Site Resident Engineer rotation, Preventive
Maintenance task and attend to any Site Emergency Calls and meet the required
response time

* Performing advanced maintenance tasks in accordance with customer
requirements
* Providing recommendations to the customer on product or solution,
enhancements, and system health checks
* Performing and leading service projects and taking ownership of customer
co-ordination
* Providing resolution of complex technical issues and resolving Customer
disruptions
* Providing technical expertise for products and services to support Customers,
Emerson operation teams and Sales / Proposal teams.
* Perform on-site services such as Modification works (eMOCs), Troubleshooting,
support Emergency On-call, Site Evaluation Services and Basic to Advanced
Cybersecurity Assessment.
* Mentoring Service Engineers and Service Technicians
* Leading a team of service engineers as required and lead assigned
installed-base Maintenance executions.
* Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s
Company Policy and Procedures
* Finish all assigned Technical Trainings and Safety Trainings for Personal
Development on priority-basis and to secure Professional to Expert
Certifications.
* Be aware about the latest updates, Knowledge base article(KBAs) and new
features in DeltaV control system and Cybersecurity products.
* Provide technical expertise for products and services to support customers in
diagnostics and troubleshooting of complex technical issues escalating /
collaborating with Emerson Global Service Center (GSC) and Product
Engineering to help resolve product issues.
* Assist in closing out all outstanding calls of Installed base in Qatar/Kuwait
under Emerson Global Support Center.
* Proactively identify Service / Product opportunities and serve as Sales
Ambassador on site and communicates sales leads to Sales Team.
* Perform and lead service projects and take ownership for lead client support
activities such as site survey, feed study, site installation, start up and
commissioning services and customer trainings.
* Develop various design documentation including system architecture,
functional design specifications, Software design Specifications, Method
Statements, in accordance with project requirements.
* Perform customer FAT and SAT, Plant Start-up and Commissioning and Upgrade.
* Utilize SMS, Guardian website, SureService Portal and standard Services Apps.
* Aligning with all Emerson requirements for business processes including
timesheets, site visit reports, Method Statement, Job Safety Analysis,
Incident Reporting, and all other documentation in line with Emerson internal
procedures.
* Adhere to Health, Safety & Environment policies as laid by the organization.

 Who You Are:

* Bachelor’s degree in engineering (including control engineering, computer
engineering, Instrumentation, or electronics, Electrical, etc.) from an
accredited University or College
* Validated experience in designing and implementing Industrial control systems
installation with Emerson’s DeltaV system.
* Strong verbal and written communication skills fluent in English.
* Experience in DCS / PLC programming: Creation of Customized Function blocks,
Sequences, Calculations and Equations implementation, logical relations,
Process control, Alarm Management, and Process Graphics Development.
* Experience in Modbus serial / OPC Communications / PI and Bus Technologies
(Fieldbus, Profibus, AS-i bus, DeviceNet). 
* Experience with On-site implementation of DeltaV / Cybersecurity Projects,
testing and commissioning and service execution.
* Experience in Construction and site with exposure to loop checking,
installation and problem solving of transmitters, pressure switches, level
switches, control valves, F&G detectors, flow meters and motorized valves.
*  A self-motivated, proactive individual with high achievement drive and
initiative, excellent verbal and written communication skills and good
organizational awareness 
* Knowledgeable in Programming Languages is a plus (Visual Basic, C++, Java,
etc.) 
* Willingness to travel 25-40% (International).

For This Role, You Will Need:

* Travel and work in customer sites required with occasional and international
travel
* The ability to obtain a work visa/residence permit in Qatar and could pass
the UPDA Exam for Engineers.

Preferred Qualifications That Set You Apart:

* Min. 11 years’ experience in DeltaV DCS / SIS installation and DeltaV
Cybersecurity implementation both Onshore / Offshore O&G.
* This position requires in-depth knowledge and experience of automation and
control systems in process industries, with proven years of hands-on
experiences in Emerson-related products.
* Experience in Cybersecurity implementation in Industrial Control systems
(McAfee AV, Whitelisting, SIEM/NSM) is an advantage.
* Knowledgeable in Information and Operational Technology (IT/OT) with
Certified Networking skills (Switches / Routers), Firewall, Wireless
Technology.
* Holder of Associate level certification for all services the individual is
performing at site and a Professional level certificate in at least one field
of expertise in Emerson GLC.
* Worked before on project management, scheduling, engineering, procurement,
team coordination and sales support.
* Multidiscipline knowledge (Customer side and Emerson full portfolio)
* Holds T-BOSIET or HUET certificate and/or must be able to pass the Offshore
Trainings and Offshore Medical requirements.
* Enrolled on the register of Engineers in the State of Qatar or Chartered
Engineer.
* Driver’s License is a must or able to pass the Driver’s licensing exam in
Qatar.
* Demonstrate an effective level of written and spoken communication skills in
the English language

Our Culture & Commitment to You:

 At Emerson, we prioritize a workplace where every employee is valued,
respected, and empowered to grow. We foster an environment that encourages
innovation, collaboration, and diverse perspectives—because we know that great
ideas come from great teams. Our commitment to ongoing career development and
growing an inclusive culture ensures you have the support to thrive. Whether
through mentorship, training, or leadership opportunities, we invest in your
success so you can make a lasting impact. We believe diverse teams working
together are key to driving growth and delivering business results.

 We recognize the importance of employee wellbeing. We prioritize providing
flexible, competitive benefits plans to meet you and your family’s physical,
mental, financial, and social needs. We provide, medical insurance plans,
Employee Assistance Program, tuition reimbursement, employee resource groups,
recognition, and much more. Our culture prioritizes work-life balance and offers
flexible time off plans, including paid parental leave (maternal and paternal),
vacation and holiday leave.

 Our training programs and initiatives focus on end-to end development, from
onboarding through senior leadership. We provide a wide range of development
opportunities, including face-to-face and virtual training, mentorship, and
coaching, project management, and on-the-job training.

WHY EMERSON [https://www1.emerson.com/en/corporate/careers/meet-emerson] 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our
diverse, multicultural teams across the world drive innovation that makes the
world healthier, safer, smarter, and more sustainable. And we want you to join
us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive
knowing they are welcomed, trusted, celebrated, and empowered to solve the
world’s most complex problems — for our customers, our communities, and the
planet. You’ll contribute to this vital work while further developing your
skills through our award-winning employee development programs. We are a proud
corporate citizen in every city where we operate and are committed to our
people, our communities, and the world at large. We take this responsibility
seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything
we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek
opportunity. Push boundaries. Be empowered to make things better. Speed up to
break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this
website to apply for a position, please
contact: [email protected]
[[email protected]].

ABOUT EMERSON [https://www1.emerson.com/en/corporate/about-us] 

Emerson is a global leader in automation technology and software. Through our
deep domain expertise and legacy of flawless execution, Emerson helps customers
in critical industries like life sciences, energy, power and renewables,
chemical and advanced factory automation operate more sustainably while
improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology,
we are helping companies implement digital transformation to measurably improve
their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges
with confidence that, together, we can make an impact across a broad spectrum of
countries and industries. Whether you’re an established professional looking for
a career change, an undergraduate student exploring possibilities, or a recent
graduate with an advanced degree, you’ll find your chance to make a difference
with Emerson. Join our team – let’s go!

No calls or agencies please. 

Act as the technical focal point for customers, providing support for service contracts, projects, and preventative maintenance. Lead the design, implementation, and troubleshooting of DeltaV and SIS software and hardware configurations in onshore and offshore environments.

We are a job aggregator. All rights belong to the original company or recruiter. We do not claim ownership of any listings.