Field service/STO Manager (Saudi Arabia) Al Jubayl

Emerson

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Requirements

Candidates must hold a bachelor’s degree in a relevant engineering discipline and possess at least 8 years of experience in industrial service operations, specifically with valves and actuators. Strong leadership, communication, and project management skills are required, along with experience in managing multidisciplinary teams in industrial environments.

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Job Summary

Position Summary
If you are a Field Service / STO Manager professional looking for an opportunity
to grow your career, Emerson has an exciting opportunity for you. Based in
Jubail, Saudi Arabia, this role is responsible for leading the planning,
execution, and continuous improvement of Shutdown, Turnaround, and Outage (STO)
projects and field service activities related to control valves, isolation
valves, and pneumatic, hydraulic, and electric actuators. You will drive
operational excellence, customer satisfaction, safety performance, team
development, and business growth while partnering closely with customers, sales
teams, and service organizations to deliver high-quality lifecycle services
solutions.
In This Role, Your Responsibilities Will Be:
* Lead the planning, coordination, and execution of STO projects, valve
overhauls, commissioning, troubleshooting, calibration, upgrades, and related
field service activities.
* Drive safe, on-time, and high-quality project delivery while meeting customer
expectations, operational objectives, and financial targets.
* Manage workforce planning, resource allocation, subcontractor coordination,
scheduling, and service execution to ensure efficient project delivery.
* Develop and coach field service engineers and technicians through mentoring,
training, knowledge sharing, and performance development initiatives.
* Collaborate with sales, business development, and lifecycle services teams to
identify customer opportunities, support quotations, and expand STO and
service-related business growth.
* Monitor key performance indicators related to safety, quality, customer
satisfaction, delivery performance, and project profitability.
* Promote a strong safety culture by ensuring compliance with company policies,
industry standards, and customer requirements.
* Lead continuous improvement initiatives that enhance operational efficiency,
service delivery, and customer outcomes.

Who You Are
You build strong partnerships and work collaboratively across teams to achieve
shared goals. You consistently deliver results, even in challenging situations,
by effectively balancing operational priorities, customer expectations, and
business objectives. You develop and empower people through coaching, feedback,
and opportunities for growth while creating an environment where individuals can
perform at their best. You make sound and timely decisions based on analysis,
experience, and business needs, while adapting effectively to changing
priorities and evolving customer requirements.
For This Role, You Will Need:
* Bachelor’s degree in Mechanical Engineering, Electronic Communication
Engineering, Electrical Engineering, or a related technical discipline.
* 8+ Years experience in control valve, actuator, or industrial service
operations, including responsibility for field service execution,
maintenance, shutdowns, turnarounds, or outage projects.
* Experience leading technical teams, contractors, or multidisciplinary
resources in an industrial, oil and gas, petrochemical, power, or process
manufacturing environment.
* Knowledge of valve maintenance, troubleshooting, commissioning, equipment
diagnostics, and reliability improvement practices.
* Strong communication, customer engagement, planning, and stakeholder
management skills, with proficiency in business systems and digital tools
such as ERP and Microsoft Office applications.

Preferred Qualifications That Set You Apart:
* Experience managing large-scale shutdown, turnaround, and outage (STO)
projects with responsibility for cost, schedule, quality, and safety
performance.
* Knowledge of process automation, control systems, and lifecycle services
within the process industries.
* Experience supporting commercial activities, including service quotations,
project estimation, and service-led sales initiatives.
* Familiarity with quality management systems, continuous improvement
methodologies, and environmental, health, and safety standards.
* Experience working within the Middle East region, particularly in Saudi
Arabia, supporting industrial customers in energy, petrochemical, or
manufacturing sectors.

Our Culture and Commitment To You
At Emerson, we prioritize a workplace where every employee is valued, respected,
and empowered to grow. We foster an environment that encourages innovation,
collaboration, and diverse perspectives—because we know that great ideas come
from great teams. Our commitment to ongoing career development and growing an
inclusive culture ensures you have the support to thrive. Whether through
mentorship, training, or leadership opportunities, we invest in your success so
you can make a lasting impact. We believe diverse teams working together are key
to driving growth and delivering business results.
Emerson is committed to fostering a culture of innovation, integrity,
collaboration, and inclusion. We welcome individuals with diverse experiences,
perspectives, and backgrounds who are passionate about making an impact. We
encourage qualified candidates to apply and join us in shaping solutions that
help our customers and communities succeed.

WHY EMERSON [https://www1.emerson.com/en/corporate/careers/meet-emerson] 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our
diverse, multicultural teams across the world drive innovation that makes the
world healthier, safer, smarter, and more sustainable. And we want you to join
us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive
knowing they are welcomed, trusted, celebrated, and empowered to solve the
world’s most complex problems — for our customers, our communities, and the
planet. You’ll contribute to this vital work while further developing your
skills through our award-winning employee development programs. We are a proud
corporate citizen in every city where we operate and are committed to our
people, our communities, and the world at large. We take this responsibility
seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything
we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek
opportunity. Push boundaries. Be empowered to make things better. Speed up to
break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this
website to apply for a position, please
contact: [email protected]
[[email protected]].

 

ABOUT EMERSON [https://www1.emerson.com/en/corporate/about-us] 

Emerson is a global leader in automation technology and software. Through our
deep domain expertise and legacy of flawless execution, Emerson helps customers
in critical industries like life sciences, energy, power and renewables,
chemical and advanced factory automation operate more sustainably while
improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology,
we are helping companies implement digital transformation to measurably improve
their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges
with confidence that, together, we can make an impact across a broad spectrum of
countries and industries. Whether you’re an established professional looking for
a career change, an undergraduate student exploring possibilities, or a recent
graduate with an advanced degree, you’ll find your chance to make a difference
with Emerson. Join our team – let’s go!

No calls or agencies please. 

Responsibilities

The role involves leading the planning, execution, and continuous improvement of Shutdown, Turnaround, and Outage (STO) projects and field service activities for control valves and actuators. The manager will drive operational excellence, safety performance, and team development while collaborating with sales and service organizations to meet customer objectives.

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