General Manager – Aloft Muscat (Oman) Bawshar Province

General Manager

Hotel: Aloft Muscat – located near Muscat International Airport
Location: Muscat, Sultanate of Oman

Hotel Overview

Aloft Muscat is a modern lifestyle hotel strategically located close to Muscat
International Airport and key business and convention areas. The hotel offers a
vibrant, design-led experience aligned with Aloft brand standards and caters to
business, leisure, and airline-related guests.

Key Hotel Facts:

* Approx. 199 guest rooms and suites 
* Team size: ~80 associates
* Food & Beverage:
* All-day dining restaurant
* 1 specialty restaurant/bar concept
* Facilities:
* Outdoor / rooftop swimming pool
* Fitness center 
* Meeting & business facilities
* Market Position: Mid-upscale lifestyle hotel with strong F&B and social
spaces

Position Summary

The General Manager is responsible for the overall leadership, direction, and
performance of Aloft Muscat. This role oversees all aspects of hotel operations,
with a strong focus on Food & Beverage, guest experience, team engagement, and
commercial performance, while ensuring full compliance with Marriott brand
standards and local regulations.

This opportunity is open to first-time General Managers with a strong
operational background – ideally from F&B-driven lifestyle hotels—who are ready
to step into full property leadership.

Key Responsibilities Operational Leadership
* Lead and oversee all hotel operations including Rooms, F&B, Engineering,
Finance, Sales & Marketing, and Human Resources
* Ensure seamless day-to-day operations with a strong focus on guest
satisfaction and service consistency
* Maintain brand standards, operational audits, and Marriott compliance
requirements

Food & Beverage Excellence
* Personally champion F&B operations, innovation, quality, and profitability
* Drive performance of the all-day dining and specialty restaurant concepts
* Monitor cost controls, menu engineering, supplier management, and service
delivery

Financial & Commercial Performance
* Develop and execute annual business plans and operating budgets
* Drive GOP, revenue growth, market positioning, and cost efficiencies
* Analyze financial reports and implement corrective actions as needed

People & Culture
* Lead, inspire, and develop a team of approximately 80 associates
* Build a strong performance culture with clear accountability and engagement
* Ensure succession planning, training, and compliance with Oman labor laws

Guest Experience & Brand Representation
* Act as the ambassador of the Aloft brand within Muscat
* Personally engage with guests, corporates, and key stakeholders
* Handle escalated guest concerns and protect brand reputation

Safety, Compliance & Governance
* Ensure full compliance with Marriott policies, health & safety standards, and
local regulations
* Oversee risk management, security, and sustainability initiatives

Candidate Profile Experience & Background
* Strong operations background, ideally with significant Food & Beverage
leadership experience
* Experience within lifestyle or select-service hotels preferred
* First-time General Manager candidates welcome, provided they demonstrate
readiness and maturity for full property leadership

Skills & Competencies
* Hands-on, commercial, and guest-focused leadership style
* Strong financial acumen with proven budgeting and cost-control experience
* Excellent people leadership and talent development skills
* Ability to balance brand standards with local market realities

Language & Cultural Fit
* Arabic speaker required
* Strong English communication skills
* Solid understanding of Middle East hospitality culture and guest expectations

Why This Role?
* Opportunity to lead a dynamic lifestyle brand within the Marriott portfolio
* Strong focus on F&B, people leadership, and operational excellence
* Located in a growing business and airport-driven market in Muscat

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates.  We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law. 

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either.
We’re here to be our guests’ launching and landing pad. Whether they are taking
their dog for a walk and coming back for a drink, wrapping up a day of meetings
with coworkers, or they’re in town to see family, friends, or their favorite
band, we offer a hub for connection to others and the area around them, with
modern design and personality to boot. We’re looking for confident
self-expressers who aren’t afraid to draw outside the lines. If you are someone
who gets excited about the possibilities to connect with others, then Aloft
Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of
brands with Marriott International. Be where you can do your best work, begin
your purpose, belong to an amazing global team, and become the best version of
you.

The General Manager provides overall leadership and direction for Aloft Muscat, overseeing all hotel operations including Rooms, F&B, and Finance. The role focuses on driving commercial performance, ensuring Marriott brand compliance, and enhancing the guest experience.

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