Guest Arrival Expert (Qatar) Doha

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. The role requires the physical ability to stand, walk, and lift objects weighing up to 75 pounds with assistance.

Job Summary

POSITION SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that
impression to be memorable. The same goes for departures. When guests leave, we
want them to go with a smile and a feeling that we were there for them
throughout their stay. We want to build an experience that is memorable and
unique from start to finish. Our Guest Arrival Experts take the initiative to
deliver a wide range of services that guide guests through their arrival and
departure experiences. They are empowered to move about their space and do what
needs to be done. Whether processing operational needs, addressing guest
requests, completing reports, or sharing the highlights of the local area, the
Guest Arrival Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to
success – creating a safe workplace, following company policies and procedures,
maintaining confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and communications
are professional. Guest Arrival Experts will be on their feet and moving around
(stand, sit, or walk for an extended time) and taking a hands-on approach to
work (move, lift, carry, push, pull, and place objects weighing less than or
equal to 50 pounds without assistance and objects weighing more than 75 pounds
with assistance.. Doing all these things well (and other reasonable job duties
as requested) is critical for Guest Arrival Experts – to get it right for our
guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is
committed to delivering exquisite experiences at more than 50 luxury hotels and
resorts in the best addresses around the world. Beginning with the debut of The
St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth
century, the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility, as
well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global  team, and become the best version of you.

Responsibilities

The Guest Arrival Expert is responsible for managing the guest arrival and departure experience to ensure a memorable and unique stay. They perform operational tasks, address guest requests, and provide local area information while maintaining high service standards.

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