Guest Experience Expert (Element City Center Doha) (Qatar) Doha

Requirements

A high school diploma or GED equivalent is preferred. No prior related work experience or supervisory experience is required for this role.

Job Summary

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out.
Instead, we want to build and experience that is memorable and unique. Our Guest
Experience Experts take the initiative to deliver a wide range of services that
guide guests through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational needs,
addressing guest requests, completing reports, or sharing the highlights of the
local area, or assisting guests with loading/unloading vehicles and transporting
luggage to and from guest rooms and/or designated bell area, the Guest
Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to
success – creating a safe work place, following company policies and procedures,
maintaining confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and communications
are professional. Guest Experience Experts will be on their feet and moving
around (stand, sit, or walk for an extended time; move through narrow, confined,
or elevated spaces as well as up and down stairs and/or service ramps) and
taking a hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 50 pounds without assistance and 100
pounds with assistance; reach overhead and below the knees, including bending,
twisting, pulling, and stooping). Doing all these things well (and other
reasonable job duties as requested) is critical for Guest Experience Experts –
to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At Element, we believe that travelers deserve more than a place to stay. They
need a place to thrive, where they can start every day feeling fresh, focused,
and alive. Whether they’re stopping by for a few days or settling in for a few
weeks, time away from home shouldn’t mean time away from life. Our travelers
recognize and appreciate our approachable, multidimensional staff, who are
energized by helping guests find their balance at Element. We help our guests
live life away as they do at home, no matter how long they stay, with an
eco-minded philosophy and a passion for well-being. If you’re an active optimist
who doesn’t second guess connecting with like-minded guests and creating a warm,
comforting space for yourself and those around you, we invite you to explore
career opportunities with Element. In joining Element, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global  team, and become the best
version of you.

Responsibilities

Deliver a memorable guest experience by managing check-in/out processes and addressing guest requests. Provide hands-on assistance with luggage, vehicle loading, and sharing local area highlights.

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