Head Real Estate, Property & Finance (United Arab Emirates)

Mashreq

Requirements

Candidates must possess at least 10 years of industry experience in real estate and finance management. Strong leadership, analytical skills, and proficiency in financial systems like Oracle are essential for this role.

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Job Summary

Job Purpose

Manage Admin Real Estate , Property and Finance to find, evaluate, propose and
finalize new real Estates for Mashreq’s various business units, as well as to
Manage Central Bank relationships of new, renewal and closure premises as per
Mashreq Management and Business decision. Central interface between Admin and
the Business Groups across Mashreq for all the matters relating to financial
approvals, rent chargeability, compliance and risk related issues, timely vendor
/supplier payments, management reporting, centralized of LPOs through Oracle
system, Administer Mashreqbank’s owned/refinanced properties at the highest
level of efficiency as per directions and policy of the Bank to help in
achieving profitable goals within the agreed parameters and to effect maximum
profits for Real Estate Branch, EBSU,ATMs  and offices etc. Supervise the
property units at Dubai, Abu Dhabi and Ras Al Khaimah across Mashreq bank.
Oversee the financial & operational performance of all Mashreq RE & properties.
Admin, Owned Properties Budget & MB Premises, Property Mahsreq Global HQ and
overall MB owned premises, rented and property management with excellent
financial control, savings internal & external entities.  To ensure that
Mashreqbank’s real estate investment and franchise is protected to the greatest
extent possible through professional, effective and prudent management of
building operations, the expense base and an effective premises strategy.
Responsible for leading teams, both local and remote. Strong leadership skills,
including the ability to inspire, motivate, and guide teams towards achieving
goals, are significant attributes for this role. Manage overseas , MGN location
financial , Real Estate search , negotiation with LL , cost control and
operational Procedure

Key Result Areas:-

Finance management and operational control: 

* Developing, implementing, and managing Finance strategy for the portfolio to
support the business plan for MB premises , offices and own properties.

* Implement Control for the release of payments strictly in accordance with the
parameters defined in Authority Delegation Manual or any other sub-delegated
documents Control timely release of payments to vendors, thereby improving
Bank’s image and reputation in the market.

* Prepare and submit for review the financial budget plan for Admin. Dept and
owned Building (HQ, DOZ1&2, DIC, Head office , ……….)

* Monitor control annual budget periodically for Property Unit / Admin
department and for owned Building (old HQ, DOZ1&2, DIC, Head office etc.

* Ensure that the expenses are booked according to the policies defined in APM

* Review and update SOPs for admin department  Adhere to the vendor management
policy and the tendering process for all the CAPEX/OPEX

* Maintain close coordination with the Financial Units of all the Business
Groups / Support Divisions accurate rent chargeability, utilities,
Maintenance ….etc. for the premises occupied /owned office  / branches/ ATMs
/ offices etc.

* Prepare changeability for various services of MB activities within UAE 

* Review and control (against documentation / budget / commitment) every
payment made for Mashreqbank to external suppliers of goods services and
staff in Oracle Financials (Accounts Payable) in line with Accounting &
Procedures Manual under approved Chart Accounts duly segregated for Branch,
Business Group, Centre and Product, and- avoid duplication of payment in
order to evade inherent financial risks.

* Organize restructuring of expanses’ booking methodology in coordination with
the financial Control.

* Supervise monthly reconciliation of prepaid/sundry accounts & GLs with CAD 
* Monitor control Capitalization of admin Project with CAD and accounting
related issues
* Coordination with Business Groups across Mashreq for Projects Capitalization

* Manage Admin Project Guarantees letters and to Prepare monthly proof for
prepaid accounts and follow up Bank Guarantees renewal as well on time for
smooth control. 

* Conceptualize system capability enhancement/automation of manual processes
and develop specifications, testing and authentication of correct result for
implementation.

* Provide accurate & timely information to Central Accounts for booking the
property income and accruals thereof owned building 

* Administer Custody of original documents (security cheques, bank guarantees,
performance bonds, title deeds, affection plans etc.) submitted by the
vendors in connections with the supply of goods / services s to Mashreqbank

* Manage (centralized) issuance of LPOs through Oracle System, eliminate manual
efforts and generate MIS smoothly following digitalization process 

* Check for accuracy of invoices, due authority, confirmation for receipt of
goods/services, LPOs issued, and avoid duplication of payment in order to
evade inherent financial risks. 
* Prepare information for the regulatory authorities / Real Estate Bank within
the target dates.

* Compliance with audit recommendation and handling Admin audit as well
providing guidance to Admin managers for compliance of Audit raised points. 

* Provide support to the Unit Heads within Admin through regular detailed MIS
and analysis. 

* Managing admin Department Petty cash timely processing and clearance
submission to Central accounts

* Handling all MB invoices for all services and new tenants related all
contracts, service Charge,  RERA and Land department etc. 
* Create reserves/Prepaid for expenses as required.
* Prepare quarterly invoices for Mashreq tenants and expenses analysis for
various departments.

* Management of Utilities Bills of all UAE location management and payment
clearance on time 

* Support and provide technical support for Mashreq overseas and COEs teams for
their MB financial real estate related projects.

* Overseas Visit for providing trainings related MB finance and guidance
related SOPs etc.

Mashreq Own Property Management:

* Administer that all the Bank properties are fully occupied (100%) throughout
the year

* Monitor flow of accurate & timely information to Central accounts for booking
the property income and accruals thereof.
* Manage timely collection of rents for bank’s buildings and its proper
accountability.
* Examine market rates and obtain highest possible rentals,
* Manage the renewal, negotiation, best terms and conditions, termination and
Authority registration for all Mashreq tenancy contract on time
* Exercise control to ensure that the over-dues (for the current year) at all
times are minimal and zero for the previous years.

* All search multiple locations explore good rate for own properties selling
and Land dept. check 

* starting to end all stages clearance for Transfer.

* Main Finance CA meeting for own building budgeting, relocation staffs in own
premises, Building and offices 

* Property affection plan and lease renewal with Land department and
Municipality 

* Collection of rentals for own properties 

* Evaluation of own properties 

* Increase occupancy rate and achieve full occupancy rate 

* Handling Preparing Property Management System for owned buildings 
* Cost savings whenever Possible

* Selling of Bank unwanted own Properties and Purchasing complete Real Estate
tasks with external entities management and obtain approvals from Business as
well senior management of Mashreq to benefits Bank interest. 

* Prepare Bank properties all complete information then legal feedback before
presentation to seniors for approvals. 

* Sale and Purchase of own properties and management efficiently 

* Ensure all approvals and process follow up with Legal, Land department for
own properties and rented premises, offices.

 

Global Real Estate Management for Mashreq Branches, EBSU, ATMs, and Offices:

* Handling all rented request with excellent services in professional manner to
keep the branches, EBSU, offices and MB premises in excellent satisfaction. 

* Achieve highest occupancy and rental yield for real estate branch , offices
and MB own buildings

* Coordinate with Commercial Recovery Unit / Legal Department in connection
with issues for refinanced buildings

* Implement policies relating to property matters and also clear eye on market
for new govt. polices of RERA, Land department to keep update MB Properties
records

* Monitor timely collection of rents for the Bank’s buildings and its proper
accountability. 

* Prepare and submit property Returns to regulatory authorities (Real Estate
Committee) to avoid any ultimate penalties.

* New premises rent negotiation and secure 1% or more savings of rent

* Email or letter address to CB within timeline expressing our interest related
to MB premises

* Managing CB approvals for MB Premises (Real Estate – Ensure all premises CB
related approvals are taken care as per Business request for new, renewal and
cancellation.  

* All EBSU, Branches and offices all meeting with CB and inspection arrangement
for MB Premises 

* Letters issued to LLs within timeline expressing our interest in renewing the
lease agreement

* Letters/ emails with intent of negotiating the lease value

* Handling with external entities for timely Successful timely renewal of the
lease agreement for MB premises 

* Agreements Renewal (Real Estate – Ensure all premises’ lease agreements are
renewed within the timeline and well negotiated prior to renewal)

* Premises relocation plan (real Estate – Secure at least 1% saving on
premise’s rent value from relocation plans)

* All real estate search multiple locations explore and Landlord, DM and Land
dept., RERA check

* Business RBG meeting for new, existing premises and finalization review,
approvals and complete follow up 

* Closure of rented premises and offices all site visit check for proper
handover and landlord exit meetings for smooth handover 

Mashreq bank ATMs new , renewal and cancellation Management : 

* Supervise of ATMs across UAE MB for new, renewal and cancellation activities
with regulatory and external landlord, DM etc 

* ATMs MIS and review with Business unit all contracts timely renewal to avoid
any impact customers services. 

* Manage to Negotiate the rent with landlord for further renewal and involve
RBG for further discussion based on the performance of the ATM.

* Manage to liaise with Landlord , Central bank and business unit for ATM
activities for smooth operations for Customer.

Bank Car/ Visa,  Asset and telephone operators and Parking Management :

* Organize foreign visas with multiple Embassy for staff intending to visit
overseas locations. 

* Renewal of Vehicle Registration Insurance and maintenance related of Bank
vehicles. 
* Management of Official Car services for Bank wide staffs in UAE 

* Managing and supervision of telephone operators for smooth customer services

* Supervision to Bank drivers for smooth services of day-to-day request
management related Bank official car management 

* Fixed Asset management as handling the fixed items in oracle system for all
MB including MIT as best utilization of bank Assets

* Asset Tagging project for across Mashreq locations with CAD 

* Ensure system capability enhancement/automation of manual processes and
prepare specifications, testing and authentication of correct results for
implementation. 

* Staffs Car parking management in HQ , DOZ , DIC etc with care and Control car
parking -facilities for staff in/near designated buildings 

* Manage staff parking in all owned Premises of all Business Units for smooth
functioning of parking.

* Provide staff parking as per bank policy to staff located in owned buildings

* EXCO – Finance & Strategy, Admin timely review for Finance, RE, Property and
submission to HCA office 

* Arrange details information and provide the assistance for special projects
related to Admin 

* Providing guidance related prism system and keep update all admin unit for
prism Risk management rules & regulation adherences to comply all processes
as per Bank Policies and processes.
* Handling of business Asset transfer requests in Iporc system and
collaboration with AMU 
* Comply with the- ORM’s requirements for submission of required critical
information in coordination with Unit Manages and monitor the results. 
* Risk assessment of vendors at the time of contract renewal 
* Asset Transfer for Bank items as required. 

Audit and Risk Management: 

* Admin audit management and support across overseas Business for financial ,
Real Estate and property guidance .
* Admin RCSA Prism activities management 
* BCM activities management with Risk Department 
* Compliance with audit recommendation

MGN Overseas Central Global Management activities:-

* Overall management of financial, RE and property matters for MGN like Admin
India, Qatar , Pakistan ,Egypt etc.
* LPO invoices all verification and scrutinize with Main Finance of CA

* Responsible for performing various financial and budget analyses in the areas
of profit planning, capital expenditures, budgeting and Staff Head count
monitoring. 

* Responsible for verification of all invoices and bills for their correctness
and match with the Purchase order before processing the same for payment.

* Responsible for verification and settlement of staff travel expenses. 

* Handling all financial analysis, budgeting, risk management and overseeing
financial operations, analyzing market trends, and making strategic financial
decisions after appropriate approval from management 
* Responsible for leading teams, both local and remote. Strong leadership
skills, including the ability to inspire, motivate, and guide teams towards
achieving goals, are significant attributes for this role.
* As Finance and Real Estate Global Manager always have excellent strategic for
team to enable them to develop and implement global financial and real estate
strategies. This includes identifying investment opportunities, maximizing
returns, and mitigating financial and real estate risks.
* Always interacting with team members, stakeholders, investors, and clients,
both within and outside the organization very effectively so efficiently
convey complex financial and real estate concepts in a clear and concise
manner is essential.
* Manage great relationships with stakeholders, clients, and partners across
different geographic locations as very important as this is always help us to
create mutually beneficial partnerships and negotiate favorable deals will
contribute to the overall success of our projects as well Real Estate 

* As a Finance and Real Estate Global Manager always maintain the high ethical
standards in dealing with financial matters, real estate transactions, and
confidential information. Upholding professional integrity and acting
ethically is important for smoot operation.

* Manage and supervise all asset related approvals , write off and scrutinize
with smooth tracking

Operating Environment, Framework and Boundaries, Working Relationship:-

* Operating in a computerized environment, guided by established policies and
procedures.

* Extending support for financial services towards the whole administration
department & operation management within the framework of expense authority
delegated.

* As support service provider, always keep good relationship and appropriate
coordination standard with the financial control at all levels

* Close working relationships with the financial units of all Business Group /
Support Divisions and Central Accounts Department 

* Friendly relationship with owners, tenants, government bodies (as a tenant or
supplier), internal / external lawyers.

* Opportunity to influence and develop policies and procedures within a large
company environment.

* Financial boundaries are linked with the yearly approved Rental Budget.

* Business working support with the finance and account functions of key
vendors/suppliers.

* Provide support for implementations of I Procurements solutions. 

* Extended support for financial services towards the whole admin department &
operation management with the framework Corporate Real Estate &
Administration of expense authority delegated 

* Providing Real estate guidance to all Mashreq & Group units in various
countries MB locations 

Problem Solving

* Identify appropriate customers to minimize vacancies. 

* Follow-up to restrict bad payments / defaulters. 

* Provide solutions required to coordinate with other Groups, especially with
Central Accounts Department. 

* Internal, external customers complain on quality of services, turnaround time
to ensure solution for the complaints, proactive for problems required urgent
attention

Decision Making Authority & Responsibility:

* Leadership, Mentoring and development of team skills
* Planning and organization
* Time management and prioritization
* Negotiation and influencing
* Responsible for ensuring accuracy of MIS
* Suggest on rent / mode of payments
* Responsible for making decisions in such a way that risk is controlled, and
uncertainty minimized.
* Highly analytical thinking with demonstrated talent for identifying,
scrutinizing, improving, and streamlining complex work processes
* Support appropriate customers to minimize vacant premise for properties.
* Have a Real Estate Industry Knowledge: of property markets, property
valuation, lease agreements, property development, and property management.
* Supervise and restrict bad payments / defaulters.

* Involve in solving IT related issues at the time of development of in-house
software with to affecting efficiency, control and accuracy.

* Attend to internal / external customers complaint on quality of services,
turnaround time, etc., escalate matters promptly for timely resolution
appropriate levels to ensure pro  activeness 
* Responsible for providing analysis with recommendation on various proposals
* Responsible for submission of timely information to Real Estate Bank to avoid
any penalty

Knowledge, Skills and Experience:-

* Graduate or equivalent with industry experience of at least 10 years 

* Self-motivated and dynamic thinking, creative and committed to success.

* Consultative and Cost management skills

* Excellent command in spoken/written English.

* Practical experience of procurement activity especially in relation to the
specification of services contracts and RE, property valuation , expense cost
control etc.

* Knowledge of local vendors / contractors, Real Estate property and their best
practices

* Knowledge of local regulations and building controls authorities policies /
procedures

* Computer skills (MS Project ,MS Word and Excel advance, Powerpoint , CRM ,
Prism, VDI etc. 

* CB system Knowledge and RERA system 

* Good interpersonal and management skills.

 

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Responsibilities

The Head of Real Estate, Property & Finance is responsible for managing the bank’s real estate portfolio, including property acquisition, lease negotiations, and financial oversight of premises. The role involves leading teams to ensure efficient building operations, regulatory compliance, and the implementation of financial strategies to maximize profitability.

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