Marriott
Requirements
Candidates must have a high school diploma or G.E.D. equivalent and less than one year of related work experience. The role requires the physical ability to stand, walk, and lift objects weighing up to 50 pounds.
Job Summary
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy
until they ask for their bill. Instead, we want to build an experience that is
memorable and unique – with food and drinks on the side. Our Guest Service
Experts take the initiative and deliver a wide range of services to make sure
that guests enjoy their meal. Whether setting tables, communicating with the
kitchen, interacting and serving guests, or cleaning work areas and supplies,
the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to
success – creating a safe workplace, following company policies and procedures,
upholding quality standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Service Experts will be on their feet and
moving around (stand, sit, or walk for an extended time; moving over sloping,
uneven, or slippery surfaces), managing the menu (read and visually verify
information), and taking a hands-on approach to work (move, lift, carry, push,
pull, and place objects weighing less than or equal to 25 pounds without
assistance and 50 pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Service
Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
“Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt,
forward-thinking service that upholds and builds upon this living legacy. With
the name that’s synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team, and
become the best version of you.
JW Marriott is part of Marriott International’s luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience
unlike any other, where you’ll be part of a community and enjoy true camaraderie
with a diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can pursue your
passions in a luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our associates. That’s
The JW Treatment. In joining JW Marriott, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.
Responsibilities
The host is responsible for delivering a memorable guest experience by managing table settings, communicating with the kitchen, and serving guests. They must also maintain a clean work environment while upholding company quality and safety standards.
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