
Marriott
Requirements
Candidates must be able to maintain a professional appearance and communicate effectively with guests and team members. Physical ability to stand for long periods and lift up to 10 pounds is required.
Job Summary
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy
until they ask for their bill. Instead, we want to build an experience that is
memorable and unique – with food and drinks on the side. Our Guest Service
Support Experts take the initiative and deliver a wide range of services to make
sure food and beverage operations run smoothly. Whether setting tables,
assisting the kitchen, or cleaning work areas and replenishing supplies, the
Guest Service Support Expert provides the support that make transactions feel
like part of the experience.
Greet guests and determine the number in their party. Seat guests by finding a
clean, available table; pulling out chairs; placing clean/current menu in front
of guest, etc. Guide guests through the dining rooms and provide any needed
assistance. Move and arrange tables, chairs, and settings and organize seating
for groups with special needs. Ensure place settings are appropriate and each
guest has a napkin, clean silverware, and any other item that is part of the
standard place setting. Check menus to ensure they are current, clean,
plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the
day, practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language, and answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Stand, sit, or walk for an extended period
of time. Move, lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each
culture through the distinctly European spirit of savouring the good life. Our
guests are curious and creative, cosmopolitan culture seekers that appreciate
moments of connection and slowing down to savour the destination. We provide
authentic, chic and memorable service along with experiences that inspire guests
to savour the good life. We’re looking for curious and creative people to join
our team. If you appreciate connecting with like-minded guests and have a deep
desire to create memorable experiences, we invite you to explore career
opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become the best
version of you.
Responsibilities
Greet and seat guests while ensuring dining areas are clean and properly set. Provide general support to food and beverage operations to create a memorable guest experience.
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