EMAAR
Requirements
Candidates must have at least one year of experience in a 5-star hotel environment and possess a high school diploma or higher secondary qualification. Proficiency in the English language is required to effectively interact with guests and staff.
Job Summary
Emaar Hospitality Group, a premier global provider of enriching, personal and
memorable lifestyle experiences. As an innovative, agile and influential leader
in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar
Properties PJSC, the developer of elegantly designed and exceptionally built
property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group
with properties situated in some of the most sought-after locations. Address
brings a fresh identity to the global hospitality and service sector by setting
new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic
elegance, Address Hotels + Resorts enriches the lives of its guests with
intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address
offers its guests opportunities to celebrate life and its most cherished
moments. It’s the ultimate Address.
RESPONSIBILITIES
* Previous experience in similar and/or related fields in a 5* Hotel.
* At least 1-year experience at same level.
* Proficient in English Language
* Minimum qualification required is High school diploma / higher secondary
QUALIFICATIONS
* Conduct all operational tasks in Housekeeping while living up to service
standards and procedures.
* Go the extra (s)mile where you can.
* Timeliness in order taking and delivery of requests to guests.
* Prevent complaints and ensure adequate service recovery where needed.
* Pro-actively communicate with fellow Ambassadors, always with the Guest’s
interests at heart.
Responsibilities
The Housekeeping Ambassador is responsible for executing operational housekeeping tasks while maintaining high service standards and procedures. They must proactively communicate with team members and ensure timely delivery of guest requests to prevent complaints.
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