Marriott
Requirements
Candidates must have a high school diploma with 3 years of experience or a 2-year degree with 1 year of experience in human resources or management. Proficiency in HR standard operating procedures and a strong understanding of employment laws are required.
Job Summary
JOB SUMMARY
As a member of the property Human Resources support staff, he/she works with
Human Resources employees to carry out the daily activities of the Human
Resource Office including oversight of recruitment, total compensation, and
training and development. Additionally, he/she focuses on delivering HR services
that meet or exceed the needs of employees and enable business success; as well
as ensures compliance with all applicable laws, regulations and operating
procedures.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the human resources,
management operations, or related professional area.
OR
• 2-year degree from an accredited university in Human Resources, Business
Administration, or related major; 1 year experience in the human resources,
management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Recruitment and Hiring Process
• Assists in the interviewing and hiring of Human Resource employee team members
with the appropriate skills, as needed.
• Establishes and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts in accordance
with Human Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to
source candidates for current or future openings.
• Oversees/monitors candidate identification and selection process.
• Provides subject matter expertise to property managers regarding selection
procedures.
• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.
• Performs quality control on candidate identification/selection.
Administering and Educating Employee Benefits
• Works with the unemployment services provider to respond to unemployment
claims; reviews provider reports for accuracy and corrects errors.
• Prepares, audits and distributes unemployment claim activity reports to
property management.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures that department has the available resources on hand to administer
employee.
Managing Employee Development
• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going
training initiatives and conducts training, when appropriate.
• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the importance
of guest service in company culture.
• Ensures attendance by all new hires and participation of the leadership team
in training programs
• Collaborates with management team to ensure departmental orientation processes
are in place and employees receive the appropriate new hire training to
successfully perform their job.
Maintaining Employee Relations
• Assists in maintaining effective employee communication channels in the
property (e.g., develops daily communications and assists with regularly
scheduled property-wide meetings).
• Reviews progressive discipline documentation for accuracy and consistency, and
checks for supportive documentation and is accountable for determining
appropriate action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in
a timely manner
• Ensures employee issues are referred to the Department Manager for resolution
or escalated to the Director of Human Resources/Multi-Property Director of Human
Resources.
• Partners with Loss Prevention to conduct employee accident investigations, as
necessary.
• Communicates performance expectations in accordance with job descriptions for
each position.
Managing Legal and Compliance Practices
• Ensures employee files contain required employment paperwork, proper
performance management and compensation documentation, are properly maintained
and secured for the required length of time.
• Ensures compliance with procedure for accessing, reviewing, and auditing
employee files and ensure compliance with the Privacy Act.
• Ensures medical records are maintained in a separate, secure and confidential
medical file.
• Facilitates random, reasonable belief and post accident drug testing process
(in properties where applicable).
• Communicates property rules and regulations via the employee handbook.
• Ensures all safety and security policies (e.g., property removal, lost and
found items, blood borne pathogens, accident reporting, and hygiene) are
communicated to employees on a regular basis through orientation, property
meetings, bulletin boards, etc.
• Conducts periodic claims reviews with Regional Claims office to ensure claims
are closed in a timely manner and reserve levels are appropriate for open
claims.
• Represents Human Resources at the property Safety Committee; helps to identify
ways to create awareness of the importance of safety in the workplace and
decrease accident frequency and severity.
• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.
• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g., valid reasons for selection/non-selection and
applicants receive status notifications).
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each
culture through the distinctly European spirit of savouring the good life. Our
guests are curious and creative, cosmopolitan culture seekers that appreciate
moments of connection and slowing down to savour the destination. We provide
authentic, chic and memorable service along with experiences that inspire guests
to savour the good life. We’re looking for curious and creative people to join
our team. If you appreciate connecting with like-minded guests and have a deep
desire to create memorable experiences, we invite you to explore career
opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become the best
version of you.
Responsibilities
The Human Resources Manager oversees daily HR operations including recruitment, compensation, and employee development to ensure business success. They also maintain compliance with legal regulations and foster a positive work environment through effective employee relations and safety practices.
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