IT Trainee (Saudi Arabia) Jeddah

Smart Technology Solutions

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Requirements

Applicants should be IT or Computer Science students or recent graduates with foundational knowledge of hardware, Windows, networking, and cloud infrastructure. Strong troubleshooting, Microsoft Office, English communication, teamwork, and willingness to learn are expected; professional IT certifications are preferred but not mandatory.

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Job Summary

Professional IT certifications are preferred (not mandatory)
Basic knowledge of: Laptop maintenance and repair,Handling computers and printers ,Operating systems and technical troubleshooting
Willingness to learn and develop skills
Ability to work in a team and handle work pressure
Provide technical support to users
Diagnose and resolve technical issues
Perform hardware maintenance and follow up on device issues
IT or Computer Science student or fresh graduate
foundation in hardware, Windows, and networking basics
Background in cloud infrastructure fundamentals (Microsoft Azure, AWS, or OCI)
Understanding of infrastructure basics (servers, storage, and networking)
Good IT troubleshooting skills and proficiency in Microsoft Office
Good command of English (reading, writing, and communication)
Fast learner with strong communication skills
A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.
Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.
Supportive & collaborative vibes: We’re all about learning together, cheering each other on, and diving into challenges as a team.
A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work.
Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.

Responsibilities

Provide technical support to users, diagnose and resolve technical issues, and maintain hardware. Follow up on device issues and assist with computers, printers, and operating systems.

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