Manager, Technology Account Manager, Kuwait (Kuwait) Kuwait City

Requirements

Candidates must have moderate professional experience in financial services, cards, or payments, along with an understanding of Mastercard’s product delivery processes. The role requires the individual to reside in Kuwait and adhere to all corporate information security policies.

Job Summary

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Technology Account Manager, Kuwait
Responsibilities
• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
• Contributes to the delivery of integrated solutions that address customer needs
• Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region
• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
• Analyzes data from product delivery projects and reports on performance relative to success metrics
• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

Requirements:
• Moderate professional experience in financial services, cards, payments or another related field
• Understands MasterCard’s product delivery process
• Experience working at MasterCard facilities and on Customer business locations
• Lives in Kuwait
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Responsibilities

The role involves acting as a project manager for small to mid-sized projects and supporting the product delivery process through process mapping and task execution. Additionally, the manager will analyze performance data and maintain strong relationships with internal and external stakeholders to ensure integrated solutions.

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