Marriott
Requirements
Requires at least 3 years of related work experience and a high school diploma or G.E.D. equivalent. Candidates must be able to perform physical tasks such as lifting up to 10 pounds and standing or walking for extended periods.
Job Summary
POSITION SUMMARY
Manage the day-to-day activities for social media channels. Establish long-range
objectives and specify the strategies and actions to achieve them. Manage active
and engaged communities around a defined topic or topics by managing long-lead
editorial calendars, monitoring online conversations. Participate in online
conversations to build brand visibility, customer satisfaction and
marketing/ecommerce support. Establish a positive online presence for the
hotel(s) by integrating property-specific and brand messaging in a compelling
and valuable way for participants. Provide measurement of the impact of online
presence to the hotel’s overall business.
Report accidents, injuries, and unsafe work conditions to manager. Follow all
company policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance expectations and
standards. Read and visually verify information in a variety of formats; move,
lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 3 years of related work experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
“Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt,
forward-thinking service that upholds and builds upon this living legacy. With
the name that’s synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team, and
become the best version of you.
JW Marriott is part of Marriott International’s luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience
unlike any other, where you’ll be part of a community and enjoy true camaraderie
with a diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can pursue your
passions in a luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our associates. That’s
The JW Treatment. In joining JW Marriott, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.
Responsibilities
Manage daily social media activities, editorial calendars, and online community engagement to build brand visibility and customer satisfaction. Integrate property-specific messaging and provide impact measurements to support the hotel’s business objectives.
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