Network Officer (Oman) Muscat

Requirements

Candidates must hold a diploma in Hospital Administration or Pharmaceutical Sciences and possess at least one year of experience in provider relations. Proficiency in MS Office and knowledge of medical coding systems like ICD and CPT are required.

Job Summary

As a member of Munich Re the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently looking for a “Officer -Network” the job holder is accountable to establish and maintain relations between healthcare providers, ensure adherence to policy procedures and troubleshoot issues and complaints arising from healthcare providers.
Your Job:
Provider Relationship Management:
Conduct regular provider meetings, build strong business networks, and act as a mediator to resolve network-related issues between providers and internal departments.
Performance Monitoring:
Maintain complaints dashboards, monitor resolution turnaround times, and conduct root cause analysis to drive process improvements.
Provider Training:
Conduct effective provider training and orientation programs.
Client Management:
Manage client-specific tasks, projects, and daily operational requirements.
Business Reporting:
Provide management updates and ensure effective stakeholder communication.
Network Surveys:
Design and implement network surveys to gather market insights.
Projects & Assignments:
Execute network-related projects and assignments directed by the Head of Department.
Continuous Process Improvement:
Identify improvement opportunities across provider management and network operations to enhance overall business performance.
Onsite visits:
Deliver provider training and address targeted operational issues.

Your profile
Minimum Qualifications:
Diploma in Hospital Administration / Pharmaceutical Sciences.
Minimum Experience:
1 year experience in provider relations functionality at GCC
Computer literacy (MS Office, Excel, PowerPoint)
Knowledge related to medical terminology / ICD & CPT Codes
Industry knowledge related to local healthcare services system
Good interpersonal and negotiation skills
Excellent written and verbal communication skills
Strong planning and organizational skills
Analytical and problem-solving skills
*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.

Responsibilities

The Network Officer is responsible for managing relationships with healthcare providers, monitoring performance, and resolving operational issues. They also conduct provider training, execute network projects, and ensure effective communication with stakeholders.

We are a job aggregator. All rights belong to the original company or recruiter. We do not claim ownership of any listings.