Pool Bar Supervisor (United Arab Emirates) Dubai

Requirements

Candidates must have at least 2 years of related work experience and 1 year of supervisory experience. A high school diploma or G.E.D. equivalent is required, along with the physical ability to perform tasks such as lifting up to 50 pounds.

Job Summary

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff, and rectify any
deficiencies. Complete opening and closing duties including setting up necessary
supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness. Complete
scheduled inventories and stock and requisition necessary supplies. Monitor
dining rooms for seating availability, service, safety, and well being of
guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards; and identify, recommend, develop, and
implement new ways to increase organizational efficiency, productivity, quality,
safety, and/or cost-savings. Read and visually verify information in a variety
of formats (e.g., small print). Visually inspect tools, equipment, or machines
(e.g., to identify defects). Stand, sit, or walk for an extended period of time
or for an entire work shift. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Move through narrow, confined, or elevated spaces. Move
up and down stairs and/or service ramps. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping. Perform other reasonable job
duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest stays with
us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of our
guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better than
the next. It is this foundation and our belief that our culture drives success
by which The Ritz Carlton has earned the reputation as a global brand leader in
luxury hospitality. As part of our team, you will learn and exemplify the Gold
Standards, such as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work you do and
who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

Responsibilities

The Pool Bar Supervisor is responsible for leading the team to ensure optimal service, maintaining grooming standards, and managing daily operational tasks like inventory and maintenance. They also assist management with hiring, training, and coaching staff while ensuring adherence to company safety and service policies.

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