Program Manager II, Amazon NOW Launch (Saudi Arabia) Jeddah

Requirements

Candidates must have at least 3 years of experience in program or project management, including cross-functional work and process improvement. A bachelor’s degree and proficiency in Excel and SQL are required for this role.

Job Summary

Are you excited about building programs that make a real difference for
customers? Do you thrive when coordinating across teams, solving complex
problems, and turning ambiguity into clear action plans? As a Program Manager II
at Amazon, you will own and drive programs that directly impact how we deliver
for our customers. You will work across functions to align priorities, remove
obstacles, and ensure the right outcomes at the right time. This role offers the
opportunity to shape program strategy, define success metrics, and collaborate
with a broad range of stakeholders — all while growing your skills in a
fast-paced, innovative environment.

Key job responsibilities
– Manage end-to-end program delivery for cross-functional initiatives, including
defining scope, setting milestones, tracking progress, and proactively
mitigating risks to keep efforts on schedule.
– Partner with stakeholders across teams to align on priorities, secure
resources, and drive timely decisions that move programs forward.
– Identify and define key performance indicators, build reporting mechanisms,
and use data to evaluate program health and recommend improvements.
– Apply process improvement methodologies to streamline workflows, increase team
productivity, and enhance the overall customer experience.
– Communicate program status, risks, and outcomes clearly to audiences ranging
from team members to senior leadership, ensuring alignment and transparency.

A day in the life
You might start your morning reviewing program dashboards and preparing updates
for a stakeholder review. Mid-morning, you join a working session with partner
teams to resolve an open dependency and agree on next steps. After lunch, you
analyze data to assess whether a recent process change is delivering the
expected results, then draft a brief narrative summarizing your findings. Later,
you connect with a teammate to share feedback on a project plan they are
developing, helping them refine their approach before a leadership review.

About the team
Our team is focused on delivering programs that improve the experience for our
customers and the effectiveness of the teams we support. We value collaboration,
clear communication, and a willingness to roll up our sleeves to get things
done. We are building scalable mechanisms and continuously looking for ways to
simplify and improve. If you are motivated by meaningful impact, enjoy working
with people across disciplines, and want to grow as a program leader, we would
love to hear from you. Basic Qualifications: – 3+ years of program or project
management experience
– 3+ years of working cross functionally with tech and non-tech teams experience
– 3+ years of defining and implementing process improvement initiatives using
data and metrics experience
– Bachelor’s degree
– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
– Experience defining program requirements and using data and metrics to
determine improvements Preferred Qualifications: – 3+ years of driving end to
end delivery, and communicating results to senior leadership experience
– 3+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at
varied levels of the organization
– Experience building processes, project management, and schedules
– PMP

Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.

Responsibilities

The Program Manager will lead end-to-end delivery of cross-functional initiatives by defining scope, setting milestones, and managing risks. They will also partner with stakeholders to align priorities and use data-driven insights to improve processes and program health.

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