Sales Manager (Saudi Only) (Saudi Arabia)

Requirements

Candidates need a 2-year degree with 3 years of experience or a 4-year bachelor’s degree with 1 year of experience in sales and marketing. A background in Business Administration, Marketing, or Hotel and Restaurant Management is required.

Job Summary

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely fashion
for proper service delivery. Assists in leading all day-to-day activities
related to sales with a focus on building long-term, value-based customer
relationships that enable achievement of sales objectives. Achieves personal
sales goals.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration,
Marketing, Hotel and Restaurant Management, or related major; 3 years experience
in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and
Restaurant Management, or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts
are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable
future bookings. Activities include sales calls, entertainment, FAM trips, trade
shows, etc.

• Develops relationships within community to strengthen and expand customer base
for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business
and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.,
generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses,
economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and
location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business, business
issues and concerns, to offer better business solution.

Providing Exceptional Customer Service 

• Supports the company’s service and relationship strategy, driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is
committed to delivering exquisite experiences at more than 50 luxury hotels and
resorts in the best addresses around the world. Beginning with the debut of The
St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth
century, the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility, as
well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global  team, and become the best version of you.

Responsibilities

The Sales Manager is responsible for proactively soliciting sales opportunities and building long-term, value-based customer relationships to achieve revenue goals. They manage day-to-day sales activities, including generating proposals and coordinating with event management for service delivery.

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