Sales Manager (United Arab Emirates) Dubai

Requirements

Candidates must possess either a 2-year degree with 3 years of relevant experience or a 4-year bachelor’s degree with 1 year of experience in sales and marketing. A strong understanding of market trends, competitor analysis, and customer service standards is required.

Job Summary

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely fashion
for proper service delivery. Assists in leading all day-to-day activities
related to sales with a focus on building long-term, value-based customer
relationships that enable achievement of sales objectives. Achieves personal
sales goals.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration,
Marketing, Hotel and Restaurant Management, or related major; 3 years experience
in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and
Restaurant Management, or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts
are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable
future bookings. Activities include sales calls, entertainment, FAM trips, trade
shows, etc.

• Develops relationships within community to strengthen and expand customer base
for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business
and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.,
generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses,
economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and
location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business, business
issues and concerns, to offer better business solution.

Providing Exceptional Customer Service 

• Supports the company’s service and relationship strategy, driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At Element, we believe that travelers deserve more than a place to stay. They
need a place to thrive, where they can start every day feeling fresh, focused,
and alive. Whether they’re stopping by for a few days or settling in for a few
weeks, time away from home shouldn’t mean time away from life. Our travelers
recognize and appreciate our approachable, multidimensional staff, who are
energized by helping guests find their balance at Element. We help our guests
live life away as they do at home, no matter how long they stay, with an
eco-minded philosophy and a passion for well-being. If you’re an active optimist
who doesn’t second guess connecting with like-minded guests and creating a warm,
comforting space for yourself and those around you, we invite you to explore
career opportunities with Element. In joining Element, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global  team, and become the best
version of you.

Responsibilities

The Sales Manager is responsible for proactively soliciting new business, managing sales opportunities, and building long-term value-based customer relationships. They also ensure smooth turnover to event management and achieve personal revenue goals through effective market analysis and sales execution.

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