Spa Cleaner – The Ritz-Carlton Abu Dhabi, Grand Canal (United Arab Emirates) Abu Dhabi

Requirements

A high school diploma or GED is preferred. No prior work or supervisory experience is required for this entry-level position.

Job Summary

POSITION SUMMARY

Provide general spa orientation to guests upon arrival, such as the location and
use of locker rooms, lounge areas, and hospitality stations. Offer guests
amenities such as water, juice, or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from treatment
rooms. Check computer for updates and changes to schedule regularly throughout
the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker
room, and lounge areas. Dispose of trash and dirty linens in the proper area.
Secure supplies and equipment at the end of each shift. Stock towels, linens,
supplies, and amenities in the locker room, lounge areas, and hospitality
stations.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and procedures;
ensure uniform and personal appearance are clean and professional; protect
company assets. Anticipate and address guests’ service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others. Comply with
quality assurance expectations and standards. Reach, bend, twist, pull, and
stoop; move, lift, or carry objects weighing less than or equal to 10 pounds;
stand, sit, or walk for an extended period of time. Perform other reasonable job
duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest stays with
us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of our
guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better than
the next. It is this foundation and our belief that our culture drives success
by which The Ritz Carlton has earned the reputation as a global brand leader in
luxury hospitality. As part of our team, you will learn and exemplify the Gold
Standards, such as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work you do and
who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

Responsibilities

Maintain the cleanliness and stocking of spa treatment rooms, locker rooms, and lounge areas. Provide guest orientation and assistance, including escorting guests to treatment rooms and offering amenities.

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